Rick Case Mazda

Terrible communication, a service that was supposed to take 1 to 1 1/2 hours took half day, no one told me anything while waiting. I ask the representative for any available discounts , he told me that we take 1 to 1 1/2 hours took half day, no one told me anything while waiting. I ask the representative for any available discounts , he told me that we will check with the manager (it’s ok if he can’t just need to say it’s not possible) and at the end on my way home checking the bill they charge my for a car wash that I never asked for. Just terrible experience, this used to be my go shop because of the great people and service, seems that they change management and all have changed as well More

We bought the CX30 rom Rick Case Mazda and the first 2 years' routine maintenance are covered. We are very happy with the service. years' routine maintenance are covered. We are very happy with the service. More

This was a excellent place and very nice people, everybody was nice, and they have very good customer service. everybody was nice, and they have very good customer service. More

Nice, effective, service. They were able to take time to check my care with care. I appreciate the fact that they even provided a ride too and from while my car was in the shop. check my care with care. I appreciate the fact that they even provided a ride too and from while my car was in the shop. More

Of the several surveys sent in behalf of this dealer, I have rated the dealership service department as outstanding for each have rated the dealership service department as outstanding for each More

The service department is highly efficient, knowledgeable and perform quality work. Customer service personnel are friendly and helpful. They explain the purpose of the service and carry it out within the t and perform quality work. Customer service personnel are friendly and helpful. They explain the purpose of the service and carry it out within the time estimated, and at.reasonable rates. They give suggestions how to improve car performance, but do not try to “upsell” unnecessary work. My car, as a consequence, has performed flawlessly. This seems to be the Mazda way and is a refreshing change from other dealer experiences I could mention. I have been subjected to mediocre service and worse from several other companies. As a result, I have become a Mazda fanatic. Having driven my 6 Signature over 19,000 miles cross country in 4 months, I have subsequently helped several others purchase Mazdas. Keep up the good work and us fanatics will always be there to support you! More

Great place to look for a great car. Look up Bashard for no-pressure informative help. no-pressure informative help. More

Very nice. Quick. Professional. Would buy from them next time we buy a Mazda car. time we buy a Mazda car. More

Wonderful customer service. Helped with transparent deal. No selling crap insurance which never comes to work. deal. No selling crap insurance which never comes to work. More

My husband took my car in for an oil change and was very impressed with the quality of work and appreciated them being honest! impressed with the quality of work and appreciated them being honest! More