Rick Case Mazda
Duluth, GA
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Great dealership selling at fair prices and easy to work with. Highly recommended Elijah, he was awesome and made the transaction fast and smooth. with. Highly recommended Elijah, he was awesome and made the transaction fast and smooth. More
I put my car for do some work on it, when I come to pay they did things I didn’t ask and try to make me pay for extra things. When I live I notice my car still was not fixed and I go another place pay agai they did things I didn’t ask and try to make me pay for extra things. When I live I notice my car still was not fixed and I go another place pay again to fix it. I will not come back for sure More
Professional and courteous staff. Service Coordinator kept me informed about my car and videos and explanation from the mechanic were much appreciated. No other auto dealership servic Service Coordinator kept me informed about my car and videos and explanation from the mechanic were much appreciated. No other auto dealership service department has ever taken that approach to be transparent with me as a customer. The work was performed efficiently and was completed an hour earlier than they anticipated. Complimentary car wash and key battery replacement was also very appreciated. This is my go to Mazda dealership for any service work my Mazda requires. More
9:15am service appointment nothing done until I complained after 2pm took 2 days instead of 1 day to repair because updating cmi(?) took past closing. Had they honored appointment time would have b complained after 2pm took 2 days instead of 1 day to repair because updating cmi(?) took past closing. Had they honored appointment time would have been a same day repair. More
I had a really easy experience with them. It was my first time buying a car from a dealership and I was a bit nervous but Evan was awesome. He was very honest and straight forward about thing It was my first time buying a car from a dealership and I was a bit nervous but Evan was awesome. He was very honest and straight forward about things with me and didn’t try to up sell me or get me something I didn’t want or need. He even let me test drive the car twice just to make sure it was a good fit. Avery was also very nice. He helped do my financing since no one else could at the time. He answered all of my questions too. More
The dealership and my sales person were very prompt and polite in responding to my questions and requests. I was never pressured or talked down to polite in responding to my questions and requests. I was never pressured or talked down to More
We had a great experience with Jonathan and everyone at Rick Case. We had a wait for our vehicle, but they kept us in the loop every step of the way. And when time came to pick up out vehicle it was the m Rick Case. We had a wait for our vehicle, but they kept us in the loop every step of the way. And when time came to pick up out vehicle it was the most efficient car buying process we have ever had. Thank you! More

