
Rick Case Mazda
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 626 reviews
Fantastic service! A courteous gentleman picked up my car at my home and delivered it when the service was complete. What more can you ask for?! at my home and delivered it when the service was complete. What more can you ask for?! More
The service team at Rick Case Mazda is great! I’ve been bringing my car in for service since we bought it in 2015. I’ve dealt mainly with Jeff Westbrook in service and I can’t say enough about him! He’s k bringing my car in for service since we bought it in 2015. I’ve dealt mainly with Jeff Westbrook in service and I can’t say enough about him! He’s knowledgeable, honest and super friendly. Customer Service is top notch with him. Thanks Jeff for always taking care of our service needs! More
The gentleman that work with me in the service department was very nice. He walked me outside to explain about other things to look out for on my car. was very nice. He walked me outside to explain about other things to look out for on my car. More
I will never buy a car anywhere else other than Rick I will never buy a car anywhere else other than Rick Case. My servicing is always superb customer service great honest and dependable. This is the se I will never buy a car anywhere else other than Rick Case. My servicing is always superb customer service great honest and dependable. This is the second car that I have owned and less than a year that I purchased through Rick Case. I have never been dissatisfied. I can always depend on them to be professional and ensuring that when I get the car back from Servicing that I will have no problems. The follow-up phone calls that I received after my service says a lot about the value of the company. I once even got a phone call from mr. Case himself. Yes they are other dealerd but with my experience I will never feel comfortable going anywhere else More
Rick Case Mazda always does a great job. Just had my car serviced and they sent a video of everything they did. That was above and beyond my expectations. Keep up the awesome work! serviced and they sent a video of everything they did. That was above and beyond my expectations. Keep up the awesome work! More
Very bad experience Had an agreed price on cx5 new which was at the port. I told them up front that i was going to finance with mazda 0% interest, i went to sign the pape Had an agreed price on cx5 new which was at the port. I told them up front that i was going to finance with mazda 0% interest, i went to sign the papers and give a deposit, again i was shown the sales price and signed the offer sheet. Next stop finace, he told me they made a mistake and would be adding 1500 to the sales price, as i wasnt taking their rip off financing, i have an 815 credit score so i dont need to pay more than 3% even with my bank. We had a deal that they would not honor and i walked on principle. Dont waste your time with these people they cannot be trusted. More
Very friendly service. Jeff was very helpful and serviceable that is the reason I keep coming back. Highly recommended for their attention and great service serviceable that is the reason I keep coming back. Highly recommended for their attention and great service More
They were very friendly, efficient and helpful. I would recommend them to friends and family in a heartbeat. I look forward to working with them again. recommend them to friends and family in a heartbeat. I look forward to working with them again. More
Never have any issues when I bring my vehicle in for service at Rick Case Mazda. Chris and Jeff are always thorough, professional and courteous. My car is always serviced in a timely manner and the cost service at Rick Case Mazda. Chris and Jeff are always thorough, professional and courteous. My car is always serviced in a timely manner and the cost is always reasonable. More