
Rick Hendrick BMW
Charleston, SC
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The service personnel are great to work with, especially James Dustin Johnson. He verifies what you are looking to accomplish on the service visit and delivers! Everyone at this dealership is pleasant and c James Dustin Johnson. He verifies what you are looking to accomplish on the service visit and delivers! Everyone at this dealership is pleasant and considerate. It is a very enjoyable visit for me. Thank you. More
Nice place and friendly people. The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! More
Came in for the first time for a routine oil change. My service representative was professional and helpful. And I was in and out in just a little over an hour, fast service. My service representative was professional and helpful. And I was in and out in just a little over an hour, fast service. More
My service advisor was Max, he was very helpful, PATIENT with me AND taught me how to change my windshield wipers. He also reconnected my phone to the car. Thank you, Max! with me AND taught me how to change my windshield wipers. He also reconnected my phone to the car. Thank you, Max! More
Clean store. Peter Stuart is an amazing Salesman. Knowledgeable, patient and keeps on smiling. Everyone we met was professional yet friendly, from the BMW Guru t Peter Stuart is an amazing Salesman. Knowledgeable, patient and keeps on smiling. Everyone we met was professional yet friendly, from the BMW Guru to the Finance Dept. can’t say enough good things about their cars, warranties, service and the dealership as a whole. More
I've been a satisfied customer for over 3 years. Recently, I had some major engine problems. Daniel Lee made the process as smooth as possible, given the difficulty encountered in diagnosing what t Recently, I had some major engine problems. Daniel Lee made the process as smooth as possible, given the difficulty encountered in diagnosing what the problems were with my car. I appreciate the frequent updates provided while my car was being serviced. And, it's always nice that when the service is completed, the car is washed and the interior cleaned. More
Awesome service as usual. Thank you for taking such great care of our vehicles. Always fantastic. Thank you for taking such great care of our vehicles. Always fantastic. More