Rick Hendrick BMW
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,425 reviews
Teresa is a wonderful sales executive at BMW. Couldn't be more pleased with our purchase and the professional treatment that we received. Great team of associates to assist with the transactio Couldn't be more pleased with our purchase and the professional treatment that we received. Great team of associates to assist with the transaction. All very honest and attentive. Love my new car. More
Rick Hendrick facility was a fantastic experiencing, preowned director Jim Story and our salesman John Fulp couldn't be more helpful and knowledgeable, our X2 was ready for delivery and looked beautiful preowned director Jim Story and our salesman John Fulp couldn't be more helpful and knowledgeable, our X2 was ready for delivery and looked beautiful and they gave us a great deal for our trade in, the staff took care of every detail of our purchase. Business manager Andrew Lowry took care our of our financial end of the purchase and gave us all our options to assist in our hassle free purchase, BMW Genius Ahly Simera explained the operation of all the systems in our X2 and made sure if there were any further questions we could always call or come in for assistance. We will definitely be back for our next BMW! More
Rick Hendrick BMW facility and staff are best-in-class! The team offered expert guidance and professional responsiveness to all of our questions throughout the car buying experience. In addition, the car The team offered expert guidance and professional responsiveness to all of our questions throughout the car buying experience. In addition, the car inventory and options were great! More
Mike is an excellent low pressure sales guy. He genuinely wanted to help me find the best car. I walked in off the street and drove off the lot in less than three hours. Five stars all around. He genuinely wanted to help me find the best car. I walked in off the street and drove off the lot in less than three hours. Five stars all around. More
Nicole is a amazing service advisor. She’s so knowledgeable about her job. I would highly recommend her to anyone using Rick Hendrick BMW service. We own 3 BMWs and have never had a She’s so knowledgeable about her job. I would highly recommend her to anyone using Rick Hendrick BMW service. We own 3 BMWs and have never had a service issue More
Was thinking about options with my lease coming up and met with Allison. She worked up a fantastic deal to turn my lease in early and left with a brand new car. She is a pleasure to work with. I appreciat met with Allison. She worked up a fantastic deal to turn my lease in early and left with a brand new car. She is a pleasure to work with. I appreciate the whole team at Hendrick. Definitely recommend. More
A great car buying experience! The staff was friendly and knowledgeable. I don't usually love the car buying experience because of the "hard sell" but Teresa Troutman took the time The staff was friendly and knowledgeable. I don't usually love the car buying experience because of the "hard sell" but Teresa Troutman took the time to really listen to me and what I wanted to have in my next vehicle. I'm now the proud owner of a new BMW! If you're shopping for a new car go see Teresa and the team at Rick Hendrick. More
Teresa Troutman is amazing to work with. She understood my needs and directed me to what would be best for me. She certainly is a trusted advisor who showed empathy and how much she cares. She understood my needs and directed me to what would be best for me. She certainly is a trusted advisor who showed empathy and how much she cares. It was our pleasure to do business with her and the Hendrick BMW organization. I highly recommend. Thank you. More
After being very disappointed at another dealership within the chain, we stopped by to see what Rick Hendrick BMW had in our price and desired feature range. Allison was one of the most pleasant and ef within the chain, we stopped by to see what Rick Hendrick BMW had in our price and desired feature range. Allison was one of the most pleasant and efficient sales associates we've ever met and took care of everything quickly and thoroughly, showing us several models and ultimately selling us a gently used car that far exceeded our expectations while coming in a little under budget. Her manner was very helpful without being overbearing and her product knowledge was excellent. It was the first pleasant car buying experience we've had in years. More










