
Rick Hendrick BMW
Charleston, SC
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Excellent service - on time, fast, and very thorough. By far, the most exceptional car dealership I have dealt with in many years. A very high quality experience overall. By far, the most exceptional car dealership I have dealt with in many years. A very high quality experience overall. More
Nicole always is an absolute pleasure to work with and has been for the past 7 years. Her and the team have always worked hard to get me squared away. has been for the past 7 years. Her and the team have always worked hard to get me squared away. More
The dealership was wonderful to work with. Jeff, the sales manager was very engaged and helpful during the process. He was a tremendous help in getting my lexus traded in. Theresa, my sales r Jeff, the sales manager was very engaged and helpful during the process. He was a tremendous help in getting my lexus traded in. Theresa, my sales representative was very thorough, wonderful to work with and very accommodating to my schedule. Andrew in the finance dept was very thorough in helping me pick the warranty package that best fit my needs. More
Alli was so nice and I am really grateful they addressed the issues I had had with my 2013 BMW 328i since the initial repair in March. Thank you all!!! the issues I had had with my 2013 BMW 328i since the initial repair in March. Thank you all!!! More
It was a truly painless experience start to finish. Tristan and Adam were exemplary salesmen who really listened to the things my wife was looking for in a car, and then found the precise vehicle to m Tristan and Adam were exemplary salesmen who really listened to the things my wife was looking for in a car, and then found the precise vehicle to match. Jeff, the service manager, made himself part of the conversation directly, and we had a deal struck in minutes. Paperwork was quick and organized. Tristan spent extra time at delivery helping my wife pair her phone and set her preferences. I've been buying cars in Charleston for decades. This was one of the best experiences yet. More
Rick Hendrick's service department is second to none. Keith, my service supervisor is very good at helping me get in and out and always does a safety assessment of the car and tires and fluids. I am ve Keith, my service supervisor is very good at helping me get in and out and always does a safety assessment of the car and tires and fluids. I am very happy to have them on my team! More
Getting ready to return home after a wonderful vacation in SC. ENGINE LIGHT CAME ON! Called BMW and Keith Giacobe fit me in, order parts and made a stressful time a very manageable one. Appreciate his time in SC. ENGINE LIGHT CAME ON! Called BMW and Keith Giacobe fit me in, order parts and made a stressful time a very manageable one. Appreciate his timely assistance. More