Rick Hendrick BMW
Charleston, SC
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It is a great feeling when dealing with Rick Hendrick BMW service department . Nicole knows you , takes care of you and makes you feel like part of the family. Terry , the service lane manager has a fine t service department . Nicole knows you , takes care of you and makes you feel like part of the family. Terry , the service lane manager has a fine tuned staff and all are willing to assist from greeting you when you arrive to making sure you are satisfied after the service. More
My salesperson Sam went above and beyond, personally going to retrieve a loaner car so I could test it the next day. While I was evaluating both new, loaners and used, I was not pushed in any direct going to retrieve a loaner car so I could test it the next day. While I was evaluating both new, loaners and used, I was not pushed in any direction. Lastly, knowing I needed to work directly in my spreadsheets, he allowed me to sit as his computer for over an hour, evaluating all my options. More
Went in first time ever and got an oil change, they found a nail in our run-flat tire and the price they gave us seemed high for replacement. We got it because we ere going on a trip the next few days. When a nail in our run-flat tire and the price they gave us seemed high for replacement. We got it because we ere going on a trip the next few days. When I researched the tire price they were very reasonable so we were happy. Clean place, nice people and prices were reasonable. Even had a mechanic explain some engine noise that turned out to be normal. We will be back and we lover our BMW! More
Extremely pleased with the service provided by the Sales Manager, Jeff, and all his staff. We have purchased several cars in the past and we must say this dealership provided the best purchasing experience Manager, Jeff, and all his staff. We have purchased several cars in the past and we must say this dealership provided the best purchasing experience. Our salesman, Christian Ireland, was on point with what we were looking for in a car. His knowledge, patience, friendliness, and professionalism made it easy for us to decide which car to buy. We felt very comfortable with him as we never felt we were rushed in making a decision. Jeff you are a great sales manager! We have purchased a few vehicles from different car dealerships and no other sales manager we’ve met was as personal and professional as you was. Thank You! More
Christian has been simply exceptional! If we got our dream car, it’s all thanks to him. I definitely recommend asking for Christian Irelan if you need a professional and courteous sales pr If we got our dream car, it’s all thanks to him. I definitely recommend asking for Christian Irelan if you need a professional and courteous sales pro—thank you so much for everything you’ve done! 🚗✨🙌 More
This is the second car we have bought from Sam, with Trae handling the finance part. Both of these individuals are knowledgeable, courteous, and professional. It has been a pleasure doing business with thi handling the finance part. Both of these individuals are knowledgeable, courteous, and professional. It has been a pleasure doing business with this dealer, and especially these two people, More











