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Rick Hendrick BMW

Charleston, SC

4.9
1,562 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,562 reviews

September 17, 2026

Nicole is the best. Always taking great care of the customer, she goes out of her way to make sure the customer is satisfied completely. She makes getting your car fixed More

by john Keener
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Sep 22, 2026 -

Rick Hendrick BMW responded

John, thank you for the kind words. Nicole Floegel truly cares about getting customers taken care of completely, so it is wonderful to hear she made your service visit a great one. We will be sure she knows, and we look forward to keeping your BMW in top shape at Rick Hendrick BMW Charleston.

September 17, 2026

Hunter was wonderful and very patient as he answered all of our questions. It was a best case scenario for car buying. I would definitely recommend. More

by rickohlemacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Lappen
Sep 22, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! Hunter Lappen has a real talent for patient, no-pressure car buying, and we are glad your experience was a best-case one. We appreciate the recommendation and hope you are loving your new-to-you BMW. Welcome to the Rick Hendrick BMW Charleston family.

September 17, 2026

I’ve worked with Teresa before. She is fabulous! Everyone that I had ANY interaction with was 5 ⭐️. Jimmy, Jeff, Andrew and your geniuses! Special shout out to Tobias. Yehor and More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Gill (lease mngr), Jeff (sales mngr), Andrew (all the paperwork) and all 3 genius’s-Yehor, Mason and Tobias, Teresa Troutman
Sep 22, 2026 -

Rick Hendrick BMW responded

Colleen, it means a lot that you came back to work with Teresa Troutman, and we love that every single interaction lived up to the same standard. Teresa, Jeff Nowacki, and Yehor Tushyn will be thrilled to hear the shout out, and we will absolutely pass your kind words along to the rest of the genius team and everyone who helped get the paperwork across the line. Thank you for trusting Rick Hendrick BMW Charleston again. Enjoy every mile.

September 17, 2026

I had a great car-buying experience with Rick Hendrick BMW, and I especially want to recognize my salesperson, Peter. From the beginning, Peter was professional, knowledgeable, patient, and easy to work w More

by craigyt1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Stuart
Sep 22, 2026 -

Rick Hendrick BMW responded

Thank you for such a thoughtful review. Peter Stuart takes real pride in keeping the process comfortable and clear, so it is great to hear he did exactly that from start to finish. We are glad he stayed responsive, kept you informed, and helped the numbers work on your 2021 BMW 330i. Congratulations on the car, and thank you for recommending Peter and Rick Hendrick BMW Charleston. We appreciate you, and we hope you love the way it drives.

September 14, 2026

Peter Stuart was very helpful especially when trying to obtain my credit report from TransUnion. They were very difficult. Compared to other dealerships I visited recently this was clearly number one. More

by JASMES1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Finance Dept., Peter Stuart
Sep 15, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful feedback. We are glad Peter Stuart went the extra mile to help you work through the credit report details and keep everything moving smoothly. Being your number one is something the whole team at Rick Hendrick BMW Charleston takes real pride in. We appreciate your business and hope to earn it again down the road.

September 12, 2026

John Fulp was awesome. He had my deal pulled together fast and got the payment I was looking for I am now the proud owner of a 2026 BMW 228 Grand Coupe. First time BMW own More

by melodyclute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Sep 19, 2026 -

Rick Hendrick BMW responded

Thank you for the fantastic review, Melody! We’re so excited to hear John Fulp made the process quick, easy, and helped get you the payment you were looking for. Congratulations on becoming a first-time BMW owner and on your 2026 BMW 228 Gran Coupe! We’re thrilled you’re loving it and truly appreciate you choosing Rick Hendrick BMW.

September 11, 2026

Everything was easy. Alli was very helpful and personable. Service team checked everything that I was concerned about and reset all alert sensors. More

by tyner.todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Sep 14, 2026 -

Rick Hendrick BMW responded

Thank you for the great review! We’re glad Alli Mattison made your service experience easy, helpful, and personable. It’s great to hear our service team addressed all your concerns and got everything taken care of. We truly appreciate you choosing Rick Hendrick BMW!

September 11, 2026

Service was done perfectly, Service advisor, Keith was great. I can't imagine a more pleasant Service Reception Area More

by Silver Back
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Sep 14, 2026 -

Rick Hendrick BMW responded

Thank you for the fantastic review! We’re so glad Keith Giacobe took great care of you and made your service experience so pleasant. We truly appreciate your kind words about our service team and waiting area, and we’re happy everything was completed perfectly. Thank you for choosing Rick Hendrick BMW!

September 10, 2026

First Rate Operation! ! Professional, organized, clean and efficient. The service team works extremely hard to make the service experience as pleasant as possible. More

by maryeporter23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Sep 14, 2026 -

Rick Hendrick BMW responded

Thank you for the fantastic 5-star review! We’re proud to hear that our service team provided a professional, organized, and efficient experience. We truly appreciate your kind words and will be sure to share them with Alli and the entire service team. Thank you for choosing Rick Hendrick BMW!

September 10, 2026

True professional service and customer focus. Highly recommend working with Teresa - Sales, Nicole - Service, Tyler - Collision. More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole - Service and Tyler - Collision, Teresa Troutman, Nicole Floegel
Sep 13, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review, Michael! We’re so glad Teresa, Nicole, and Tyler each provided such a professional and customer-focused experience. We truly appreciate your recommendation and your trust in Rick Hendrick BMW. We’ll be sure to share your kind words with the team!

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