Back

Rick Hendrick BMW

Charleston, SC

4.9
1,593 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,593 reviews

October 17, 2026

Everyone seems committed to helping and seems very knowledgeable about what needs to be done More

by gregoryglittleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanie Mata-Ontiveros, Celeste McClung
October 15, 2026

Excellent service by Thomas and the entire sales team. Looking forward to enjoying my new X5 More

by Gimellee1
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Tom Heater
Oct 16, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re delighted to hear Alex Greene, Tom Heater, and our entire sales team provided excellent service throughout your purchase. Congratulations on your new BMW X5! We truly appreciate you choosing Rick Hendrick BMW and hope you enjoy every mile in your new vehicle. We look forward to working with you again in the future!

October 14, 2026

It is a great feeling when dealing with Rick Hendrick BMW service department . Nicole knows you , takes care of you and makes you feel like part of the family. Terry , the service lane manager has a fine t More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Alli Mattison
Oct 16, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review, Max! We’re so glad Nicole Floegel makes you feel welcome and like part of the Rick Hendrick BMW family. We’re also happy to hear Terry Troutman, Alli Mattison, and the entire service team consistently provide attentive, helpful service from the moment you arrive until your visit is complete. We truly appreciate your continued trust in our team and thank you for choosing Rick Hendrick BMW!

October 14, 2026

Fair price good service but a little unhappy with the tires on my 26 X3 sport More

by ptfrannkonthego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Christian Irelan
Oct 16, 2026 -

Rick Hendrick BMW responded

Thank you for the review! We’re glad you had a positive experience with Nicole Floegel and Christian Irelan and appreciated the pricing and service throughout your visit. We’d also appreciate the opportunity to learn more about your concerns with the tires on your new X3 so we can better understand what fell short of your expectations. Thank you for choosing Rick Hendrick BMW!

October 14, 2026

My salesperson Sam went above and beyond, personally going to retrieve a loaner car so I could test it the next day. While I was evaluating both new, loaners and used, I was not pushed in any direct More

by charliehaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom , Sam Morrow
Oct 16, 2026 -

Rick Hendrick BMW responded

Thank you for the fantastic review! We’re thrilled to hear Sam Morrow went above and beyond to help you explore your options and made sure you had the time and space to make the right decision. Providing a personalized, no-pressure experience is exactly what we strive for, and we’re glad Strom and the team were part of your visit as well. We truly appreciate your trust in Rick Hendrick BMW and hope you enjoy your new vehicle!

October 13, 2026

Went in first time ever and got an oil change, they found a nail in our run-flat tire and the price they gave us seemed high for replacement. We got it because we ere going on a trip the next few days. When More

by toolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Oct 15, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re so glad Nicole Floegel, Dustin Johnson, and our service team made your first visit with us a positive experience. We’re happy we could get your tire taken care of before your trip and have our technician explain the engine noise and put your mind at ease. We truly appreciate your trust and are thrilled to hear you love your BMW! We look forward to seeing you again at Rick Hendrick BMW.

October 13, 2026

Excellent service from moment we walked in, salesman very polite and took his time answering any questions. More

by Shulerd20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Oct 15, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re glad Tom Heater made you feel welcome and took the time to answer all your questions throughout the process. Providing a friendly, informative, and comfortable buying experience is exactly what we strive for. We truly appreciate your kind words and thank you for choosing Rick Hendrick BMW!

October 11, 2026

Extremely pleased with the service provided by the Sales Manager, Jeff, and all his staff. We have purchased several cars in the past and we must say this dealership provided the best purchasing experience More

by Yns1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Young man, name starts with a Y, who accompanied us during test driving. , John Fulp, Trae Glidewell, Christian Irelan
Oct 13, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re honored to hear that, after purchasing several vehicles over the years, you had your best buying experience with us. Christian Irelan will be thrilled to know his knowledge, patience, and friendly, no-pressure approach helped you feel confident in your decision. We also appreciate your kind words about Jeff and our entire team, including John Fulp and Trae Glidewell. We’ll be sure to share your feedback with everyone involved. Congratulations on your new BMW, and thank you for choosing Rick Hendrick BMW!

October 11, 2026

Christian has been simply exceptional! If we got our dream car, it’s all thanks to him. I definitely recommend asking for Christian Irelan if you need a professional and courteous sales pr More

by goodfellas1it
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Irelan
Oct 13, 2026 -

Rick Hendrick BMW responded

Thank you for the amazing review! We’re thrilled to hear Christian Irelan helped make your dream car a reality! His professionalism and courteous approach are exactly what we strive for, and we’ll be sure to share your kind words with him. Congratulations on your new ride, and thank you for choosing Rick Hendrick BMW! 🚗

October 11, 2026

This is the second car we have bought from Sam, with Trae handling the finance part. Both of these individuals are knowledgeable, courteous, and professional. It has been a pleasure doing business with thi More

by Lindy's mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow
Oct 13, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review! We’re thrilled to hear this is your second purchase with Sam Morrow and Trae Glidewell and that they continue to provide such a knowledgeable, courteous, and professional experience. We truly appreciate your continued trust in Sam, Trae, and our team. Thank you for choosing Rick Hendrick BMW again, and we look forward to working with you for many years to come!

1
...