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Rick Hendrick BMW
Charleston, SC
934 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 934 reviews
Helpful June 12, 2024
Bravo Zulu. Well Done. Accurate, quick efficient effective courteous.fast neat concise quality services. Bravo Zulu Well Done. Accurate, quick efficient effective courteous.fast neat concise quality services. Bravo Zulu More
by General
Employees Worked With
Nicole Floegel, Jared Young
June 07, 2024
Rick Hendrick BMW Charleston is both friendly and very efficient. Took vehicle in at scheduled time, kept me posted along the way on the status of work being done and got me out slightly earlier than prom efficient. Took vehicle in at scheduled time, kept me posted along the way on the status of work being done and got me out slightly earlier than promised. My Service Advisor - Taron Graves - was a pleasure to deal with, keeping me informed along the way. Highly recommend them. More
by mfpower825
Employees Worked With
Taron Graves
June 07, 2024
Everyone was very professional. I liked the facetime when the mechanic went through the problems and how to solve them. It was a great experience to be able to visualize the situat I liked the facetime when the mechanic went through the problems and how to solve them. It was a great experience to be able to visualize the situation and understand what was needed to be done That's very comforting for a guy who doesn't know about the mechanics of cars, but just likes to drive them More
by jhleepc
Employees Worked With
Dustin Johnson
June 07, 2024
Brought in my 2010 BMW 528I for recall work order. Service team at Rick Hendrick BMW Charleston nailed it! From the moment of arrival w/Daniel Lee to loaner car standing by...and inspection/recommen Service team at Rick Hendrick BMW Charleston nailed it! From the moment of arrival w/Daniel Lee to loaner car standing by...and inspection/recommendations & then work (PVC harness replacement, oil/brake fluid change) by (Kevin Jewett)...thorough, timely & professional - thank you! More
by bob.holba
Employees Worked With
Kevin Jewett, Daniel Lee
June 06, 2024
I was in Charleston over the weekend and had a problem with a tire on Saturday afternoon they went above and beyond to get me back on the road.Thank you again with a tire on Saturday afternoon they went above and beyond to get me back on the road.Thank you again More
by Ursula Spires
Employees Worked With
Taron Graves
June 04, 2024
Rodent problem in our garage that we felt required immediate attention from Service department, not to repair at this time but to assess the problem so we could schedule a repair appointment. Staff w immediate attention from Service department, not to repair at this time but to assess the problem so we could schedule a repair appointment. Staff was able to get me in quickly and service tech was able to look at the problem and advise the solution. Chad Tinti was my service advisor who explained everything clearly to me. While both he and the service tech advised problem was not something to worry about, I will go ahead with the repair once we are convinced the rodent problem is eliminated. What a great experience all around, can’t say enough about the team. More
by tcousino3
Employees Worked With
Keaton Adams
