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Rick Hendrick BMW

Charleston, SC

4.9
1,381 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,381 reviews

August 28, 2025

Friendly. Professional. Courteous. Welcoming. Not pushy. Relaxed atmosphere. Clean and comfortable. It’s not a fast paced high pressure feeling type place. More

by lesa.e.watts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Trae Glidewell
August 27, 2025

Very straightforward out of state deal. Honest, highly recommend. Jerry Pannell was responsive and good. More

by aeg atlanta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
August 27, 2025

I loved everything about this dealership! Everyone was very welcoming, helpful and friendly as soon as I walked through the doors. I simply cannot thank Allison enough for her kindness and am More

by Molivia B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
August 26, 2025

Tom Heater at Hendrick BMW has been absolutely phenomenal. He worked with us patiently over the course of several years to help find the perfect car for our daughter. Tom is incredibly knowledgeab More

by joseph.stafford
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Heater
August 26, 2025

This BMW Dealership is the Best hands down! I was a Lexus owner for 22 years!! Yes 22 years until August 8, 2025 when I decided to trade in my LX570! I went to Hendrick BMW in Charleston, SC More

by Cayouettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Nicole Floegel, Trae Glidewell, Jared Young
Aug 27, 2025 -

Rick Hendrick BMW responded

Cayouettes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

August 26, 2025

I reported a problem with the doors re-locking after I unlocked them. The sequence of events leading to the re-locking was very specific and I believed the service advisor had captured what I said, but w More

by donrekenn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Aug 27, 2025 -

Rick Hendrick BMW responded

Hello Donrekenn, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

August 25, 2025

Good service, questionable advice. I was advised to replace a run flat tire because it had a puncture and a steering wheel because thread on the leather was unraveling. Cost of new tir More

by peropp48
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Aug 27, 2025 -

Rick Hendrick BMW responded

Hello Peropp48, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Have a wonderful day!

August 25, 2025

Great customer service and workmanship. We feel very at home with Rick Hendrick BMW! Kudos to all the staff for a great job! More

by budy2771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Jared Young
Aug 27, 2025 -

Rick Hendrick BMW responded

Budy2771, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

August 23, 2025

Hendrick BMW of Charleston provided a great experience from start to finish. Allison Barry is a well-informed sales person who was a pleasure to work with. Jeff Nowacki is friendly, approachable and made More

by Elaine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Ashley and Andrew, Nicole Floegel, Allison Barry
Aug 27, 2025 -

Rick Hendrick BMW responded

Elaine, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a fantastic day!

August 23, 2025

Jerry is #1! This is the second car I’ve bought from him in the past two years. Jerry is knowledgeable and knows exactly what he’s doing. He goes above and beyond More

by Smthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Aug 27, 2025 -

Rick Hendrick BMW responded

Smthomas, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a fantastic day!

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