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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.9
1,552 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,552 reviews

September 08, 2026

Dustin was very helpful, answered all my questions and showed me how to remove my cargo cover. He was great. I had a great conversation with Jared and Sam in teh waiting area about other vehicles to repla More

by IzzysMadre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
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September 07, 2026

Excellent service and wonderful staff. We always feel appreciated when we walk into the dealership. Issue with tailgate fixed right away. . More

by Joye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Sines Thomasson, Tristan Potter, Robert Barnes
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September 02, 2026

Nichole was our service rep. and she did an excellent job. I have been assigned to her in the past and always excellent customer service. More

by cgbiddix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Sep 06, 2026 -

Rick Hendrick BMW responded

Thank you for the kind words and the five stars. Nicole Floegel consistently delivers excellent service, and we are glad she took great care of you again on this visit to Rick Hendrick BMW Charleston. We will pass your praise straight along to her.

August 31, 2026

service department explained the testing that would be done to determine the problem and clearly explained the problem. The service advisor, Nocole, was very helpful, and kept me informed of the status o More

by donnaj0206
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Sep 03, 2026 -

Rick Hendrick BMW responded

Donna, thank you for the wonderful review! Clear communication makes all the difference in service, so we are glad Nicole walked you through the testing and explained the problem so it actually made sense. Keeping you informed on the status of your car, and doing it with both professionalism and a friendly touch, is exactly what she does best. We appreciate you trusting us with your vehicle, and Nicole will be happy to know she made the visit a great one.

August 28, 2026

Tristan Potter and Jeff Nowacki were excellent with whom to deal on my wife's and my new BMWs. We have been servicing our two BMWs at Hendrik service for several years, even though we didn't buy the cars th More

by smpcardinals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki and Andrew in the finance department, Tristan Potter
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Sep 01, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW! We’re so glad Tristan and Jeff made your experience easy, knowledgeable, and pressure-free. We truly appreciate your continued trust in our service department and our team, and we’re excited to be part of your BMW journey. We look forward to taking care of you and your wife for many years to come!

August 27, 2026

Great buying experience - we’ve bought two new cars here; and the service experience is exceptional. Staff in all areas we interacted with are friendly, knowledgeable and go out of their way to help. More

by Jamie M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vidal
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Aug 29, 2026 -

Rick Hendrick BMW responded

Thank you for the kind words, Jamie, and for making us your dealership two cars running. Hearing that both the buying and service sides earned your trust means a lot, since that consistency across departments is exactly what we work for at Rick Hendrick BMW Charleston. Friendly and knowledgeable is how we hope every visit feels. Here's to many more miles together!

August 26, 2026

Hendricks BMW has been our go to BMW dealing since 2015. They complete all service on our vehicles and we have purchased two vehicles from this dealership. More

by GPMinetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The Genius person who helped set the car up was also fantastic, Trae Glidewell, Sam Morrow
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Aug 29, 2026 -

Rick Hendrick BMW responded

Nearly a decade with us and two vehicles later, that kind of loyalty is exactly what we hope to earn, and we're grateful for it. Thank you for trusting Rick Hendrick BMW Charleston with both your purchases and all your service since 2015. Here's to keeping your BMWs running great for years to come!

August 25, 2026

Teresa Troutman my sales agent was the BEST. By far my best car buying experience ever! Highly recommend! More

by mehanleydo95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
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Aug 29, 2026 -

Rick Hendrick BMW responded

Thank you for the wonderful review and the perfect scores! We're delighted Teresa Troutman earned the title of BEST and made this your top car buying experience yet. She's a true asset to our team, and we'll be sure she hears your kind words. Thank you for the high recommendation and for trusting Rick Hendrick BMW Charleston!

August 25, 2026

Nicole at the BMW service is outstanding, knowledgeable, friendly and very accommodating. She is an asset to this BMW Savannah Highway location. More

by Relaxed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Print
Aug 29, 2026 -

Rick Hendrick BMW responded

Thank you for the outstanding review! Nicole Floegel truly is an asset to our team, and we're so glad her knowledge, friendly approach, and accommodating service made your visit a great one. We'll be sure she hears your kind words. Thanks for trusting our service department at Rick Hendrick BMW Charleston. We look forward to taking great care of you again!

August 21, 2026

It not a problem purchasing here. It’s my 2nd vehicle with this dealer and it’s always done wth charm and knowledge. Presentation of representatives are always great. I felt comfortab More

by dj225_johnson@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vidal
Print
Aug 29, 2026 -

Rick Hendrick BMW responded

Thank you for coming back to us! We're glad your second purchase was handled with the same charm and knowledge you've come to expect, and that you felt comfortable and well informed throughout. That's exactly the experience we want for our returning guests. We appreciate your continued trust in Rick Hendrick BMW Charleston and look forward to vehicle number three down the road.

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