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Rick Hendrick BMW
Charleston, SC
1,295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,295 reviews
December 04, 2020
Service reps were friendly and professional. When they found they could not finish the work on the same day they called to let me know. Fortunately, I had a loaner so there was no problem. It is always found they could not finish the work on the same day they called to let me know. Fortunately, I had a loaner so there was no problem. It is always nice that they wash the car before turning it back to the customer! More
by SYW
Employees Worked With
Imad
November 20, 2020
My BMW 750 LI needed some follow-up recommended work. It was well done and in prompt time.Over seven years, I have been highly satisfied with the excellent service from the Rick Hendrick BMW Service team. was well done and in prompt time.Over seven years, I have been highly satisfied with the excellent service from the Rick Hendrick BMW Service team. More
by jimbeale 4
Employees Worked With
Kirk Yoon, Imad Elkatrib
November 19, 2020
The video of the vehicle inspection was very informative and well done by Kevin Jewett. I felt the car was well inspected since I got to see it as well. and well done by Kevin Jewett. I felt the car was well inspected since I got to see it as well. More
by mhcardell
Employees Worked With
Kevin Jewett, Tyler Morris
November 18, 2020
I have always had a great experience and excellent service at the Hendricks Service Department. The entire staff is very helpful and customer service oriented. service at the Hendricks Service Department. The entire staff is very helpful and customer service oriented. More
by wlasch
Employees Worked With
Terry Troutman: Sara Robinson: Amy
November 17, 2020
Took the time to help us understand all the nuances of the new electronics. So far the car is great. Does have at least 2 issues missing that my wife’s Nissan HAS . No emergency braking and no audio a the new electronics. So far the car is great. Does have at least 2 issues missing that my wife’s Nissan HAS . No emergency braking and no audio alert when changing lanes if there is blind spot traffic. Also have to request navigation manual, was not included More
by Gearhead
Employees Worked With
Ryan and Ben
November 17, 2020
I wanted a hassle free car buying experience and found it. Highly professional staff, five star customer service from beginning to end. I love my BMW! it. Highly professional staff, five star customer service from beginning to end. I love my BMW! More
by Carla R.
Employees Worked With
Teresa Troutman
October 28, 2020
Very good experience, from the client advisor to the finance manager...Happy with my car and will be back. I look forward to getting my next car in the future finance manager...Happy with my car and will be back. I look forward to getting my next car in the future More
by Cammie
Employees Worked With
Seth McNeil
October 28, 2020
Had an issue with a maintenance agreement during our transition to BMW Southpoint in Durham. Tyler Morris, John Fulp and Jonathan ? in finance worked on the issue and got it all resolved. Stephen Domb transition to BMW Southpoint in Durham. Tyler Morris, John Fulp and Jonathan ? in finance worked on the issue and got it all resolved. Stephen Dombrowski, the Southpoint Service Advisor, was very helpful in completing the transition at the new location. Kudos to all. Tommy Starkey More
by ctsjr97
Employees Worked With
John Fulp, Tyler Morris, Jonathan (Finance mgr.) Stephen Dombrowski
