
Rick Hendrick BMW
Charleston, SC
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Excellent Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris did explain everything on my 528 excellent More
I have leased several BNW’s from RH BMW, as has my son. Our loyalty to the dealership is because of one service advisor: Dustin Johnson who is highly organized, knowledgeable about what needs attention Our loyalty to the dealership is because of one service advisor: Dustin Johnson who is highly organized, knowledgeable about what needs attention to the car. He is courteous, efficient snd leaves no stone unturned for customer satisfaction. More
Hendricks BMW service always always goes beyond and above just service. Sara was wonderful to work. Keeping me informed and even going ahead to check on next service due and had it performed in advance so I just service. Sara was wonderful to work. Keeping me informed and even going ahead to check on next service due and had it performed in advance so I would not have to comeback next month More
Andrew Luchka was great to work with. Not high pressure sales. Very responsive. Service oriented. I made an appointment prior to visiting and was met immediately upon my arrival. Masks worn by all staff. sales. Very responsive. Service oriented. I made an appointment prior to visiting and was met immediately upon my arrival. Masks worn by all staff. More
Five-Star Ultimate Service Experience Folks in Service Department were great (thanks Nicole). Technician sent me VIDEO (!) of (#1) what he did to find the problem, (#2) what the problem Folks in Service Department were great (thanks Nicole). Technician sent me VIDEO (!) of (#1) what he did to find the problem, (#2) what the problem was, and (#3) what he was going to do to fix the problem. BLEW ME AWAY! More
New car purchase All of the representatives were very professional and knowledgeable - definitely would recommend this dealership to others. I found everyone very cap All of the representatives were very professional and knowledgeable - definitely would recommend this dealership to others. I found everyone very capable and willing to answer any questions I asked. More
Dealership Seth McNeil made my car buying experience. Patient, professional, and very accommodating. He was knowledgeable in every sense. His colleagues were gra Seth McNeil made my car buying experience. Patient, professional, and very accommodating. He was knowledgeable in every sense. His colleagues were gracious and made the effort to introduce themselves and offer any assistance I might need. More
Dealing with Fulpieand Andrew is always a pleasure. Dealing with Fulpie and Andrew is always a pleasure. Never felt like I was a just a’Commission. Always a pleasure to visit and I love my X7. Comin Dealing with Fulpie and Andrew is always a pleasure. Never felt like I was a just a’Commission. Always a pleasure to visit and I love my X7. Coming out fo Lexus LX570. No camparasion between the two. Thanks guys! More
I have always had a pleasant experience with Hendrick. However my most recent purchase of 2 vehicles (2 trade ins) was by far my best experience. Todd Taylor went above and beyond to answer all of our que However my most recent purchase of 2 vehicles (2 trade ins) was by far my best experience. Todd Taylor went above and beyond to answer all of our questions, coordinate the trade ins, gave us a very fair price, and followed up after the purchase to set up vehicle training. I will be a loyal customer for life and have already referred family and friends! More
My wife and I really enjoyed our experience. My wife was happy at how little time we spent there. Everyone was helpful and knowledgeable. Thank you to Andrew and Rick Hendrick BMW. happy at how little time we spent there. Everyone was helpful and knowledgeable. Thank you to Andrew and Rick Hendrick BMW. More