Back

Rick Hendrick BMW

Charleston, SC

4.9
1,414 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,414 reviews

June 23, 2021

Need to write another great review! I keep my new BMW at my condo on Seabrook Island, SC which is an alternate work location for me. I am there 10 days per month. While I was at my home in Ohio, both my lic More

by Greg Naples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Jun 29, 2021 -

Rick Hendrick BMW responded

Hi Greg Naples! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

June 11, 2021

Fast service on a flat tire, washed the car and I was on the road again. Easy to make appointment, squeezed me in. Would definitely return for any additional service. More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Chittester
Jun 12, 2021 -

Rick Hendrick BMW responded

Mw, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful weekend!

June 02, 2021

Great car and great experience with the sales and finance representatives. You have our future business for sure. Luke was extremely helpful! Very happy with our BMW! Luke helped us pick the right car for More

by debbie.montijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Robinson, Luke Brown
Jun 03, 2021 -

Rick Hendrick BMW responded

Debbie.montijo, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2021

Stephen and John did a great job and I’m satisfied with my experience. They made the car buying experience painless and smooth and made sure I felt comfortable. More

by Ryan Hall
Recommend Dealer
Yes
Employees Worked With
John Fulp, Stephen Hildenbrand
Jun 09, 2021 -

Rick Hendrick BMW responded

Hello Ryan Hall, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 31, 2021

In my lifetime, I have never enjoyed a dealership more than this. They go above and beyond the call of duty with service. I have just leased my second BMW convertible and both Tom and Alex scoured the ear More

by Greg Naples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Tom Heater, Andrew Robinson
Jun 09, 2021 -

Rick Hendrick BMW responded

Greg Naples, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2021

Its a very friendly environment. Mr.Todd and Strom were really helpful in making sure happy and I understood all of my paperwork. They are an awesome group of people. More

by davistracey28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strom Atlman Jr., Todd Taylor
May 28, 2021 -

Rick Hendrick BMW responded

Davistracey28, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2021

I went in to Rick Henderson BMW to look at a used vehicle that I found online. I walked in to look at the car and it was filthy, not a great start. However after a test drive I decided I liked the car, we sa More

by Jetkid97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keaton Adams
May 28, 2021 -

Rick Hendrick BMW responded

Jetkid97, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. After reviewing this transaction with the team, no deposit put down to hold or put a sold sign on the vehicle. That's what is required to hold a vehicle. If you have any other questions please contact us so we can work with you to make this right.

May 23, 2021

I am so happy with my new BMW. Thank you, James for helping me find my perfect car and for a wonderful car buying experience! More

by mskerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kerr
May 25, 2021 -

Rick Hendrick BMW responded

Mskerr, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2021

They did exactly what they said, at the price they said, in the time they said, and they didn't try to scare me into things I don't need. More

by nancejulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
May 11, 2021 -

Rick Hendrick BMW responded

Nancejulie, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2021

It’s always a pleasure being served by the staff at BMW! Friendly, always willing to help, great customer service and love the videos of work needing to be done. I don’t take my car any place else. More

by Godstrophy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Apr 08, 2021 -

Rick Hendrick BMW responded

Godstrophy08, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

...
108
...