Rick Hendrick BMW

I recommend this dealership 100 times over. I have nothing but wonderful things to say. They have become a second family and have taken care of me for the past three years. They're prompt, professiona nothing but wonderful things to say. They have become a second family and have taken care of me for the past three years. They're prompt, professional and kind. I just recently traded in my older BMW for a newer model and had John Fulp helping me. He was WONDERFUL - we had met a few days prior to buying my vehicle but it felt like I had known John all my life. He was very personable, friendly and attentive. He made the dreaded car buying experience a very positive and fun one. My parents and I were overjoyed and will absolutely be back. More

Well done! Professionally handled without any problems! Received loaner car promptly and notified when job was completed. Hassle free and a pleasure to enjoy this type of service! Received loaner car promptly and notified when job was completed. Hassle free and a pleasure to enjoy this type of service! More

I always have a fantastic experience with Rick Hendrick BMW's service department! I have worked with both Tyler Morris and Kirk Yoon and they are always friendly, knowledgeable, and go above and beyond! BMW's service department! I have worked with both Tyler Morris and Kirk Yoon and they are always friendly, knowledgeable, and go above and beyond! More

I highly recommend this dealership. I think they were extremely courteous prompt and professional. I felt that they did a thorough job and I was impressed. extremely courteous prompt and professional. I felt that they did a thorough job and I was impressed. More

Tyler Morris was excellent and very professional and looked after me very well during my recent visit for an oil change and new tyre David Hughes looked after me very well during my recent visit for an oil change and new tyre David Hughes More

Nicole Floegel Is always so professional and strives to make my experience awesome. Very clean dealership with exceptional service team. Will always recommend this team. make my experience awesome. Very clean dealership with exceptional service team. Will always recommend this team. More

Great to deal with. Always go to Kirk adviser me of any problems and looks out for car. Have dealt with him over 4 years problems and looks out for car. Have dealt with him over 4 years More

Everybody’ That I encountered during my most recent visit was very helpful and friendly and particularly the service manager and Tyler. They resolve my automobile issues in a very professional and helpful ma was very helpful and friendly and particularly the service manager and Tyler. They resolve my automobile issues in a very professional and helpful manner More

Kirk Yoon and Terry has always made me feel comfortable with any repair work I get done. These guys know how much I love my BMW’s and I trust heir knowledge of the maintenance. Thanks again for service tod with any repair work I get done. These guys know how much I love my BMW’s and I trust heir knowledge of the maintenance. Thanks again for service today Feb 25, 2021 More

I do a lot of my car work myself but bring it to Hendrick when I can't do it personally. My experience with you has been good. The recall work you handled this week seems fine, and your office staff is great when I can't do it personally. My experience with you has been good. The recall work you handled this week seems fine, and your office staff is great, but I have a complaint about the recommended services listed in the final paperwork. Several items claimed to need attention are not at all urgent. The inspection list had a couple of relatively minor errors, as well. I think your inspection service is beneficial to the customer and to your business. More