Rick Hendrick BMW

I do a lot of my car work myself but bring it to Hendrick when I can't do it personally. My experience with you has been good. The recall work you handled this week seems fine, and your office staff is great when I can't do it personally. My experience with you has been good. The recall work you handled this week seems fine, and your office staff is great, but I have a complaint about the recommended services listed in the final paperwork. Several items claimed to need attention are not at all urgent. The inspection list had a couple of relatively minor errors, as well. I think your inspection service is beneficial to the customer and to your business. More

Todd Taylor an excellent salesman. He was very pleasant and knowledgeable. He understood what I wanted. Entire Staff professional and courteous. I would recommend this dealership 100%. and knowledgeable. He understood what I wanted. Entire Staff professional and courteous. I would recommend this dealership 100%. More

Best dealership experience. Terrific communication, great staff and quick process. Todd Taylor and team is your go to! I travelled from DC to get this experience. I’d do it all over again! staff and quick process. Todd Taylor and team is your go to! I travelled from DC to get this experience. I’d do it all over again! More

Nicole doing a phenomenal job here going above and beyond to make sure you get the best service. I would recommend Nicole and Hendrick BMW Services to all and everyone one need any service to their vehicle i to make sure you get the best service. I would recommend Nicole and Hendrick BMW Services to all and everyone one need any service to their vehicle in the area. More

Everything is great compared to my last service visit at Charlotte for oil change and oil plug left loose, leaked oil everywhere causing all sorts of issues Charlotte for oil change and oil plug left loose, leaked oil everywhere causing all sorts of issues More

Sara Robinson was great as was the service. Would not hesitate to return and have my 228i convertible serviced by Hendrick BMW. Quality experience all around. hesitate to return and have my 228i convertible serviced by Hendrick BMW. Quality experience all around. More

I always receive the best service @ RH BMW. They truly care about making sure my car is in the best riding condition during every service/inspection. They go above and beyond to ensure that I'm happy with care about making sure my car is in the best riding condition during every service/inspection. They go above and beyond to ensure that I'm happy with the service and work they've done. Shout out to the best advisor, Dustin Johnson for being the best! Thanks for everything. More

Great service from the time we stepped in the door! We were greeted right away! Todd Taylor was very knowledgeable and helped us find exactly what we wanted! Purchase was smooth and we were given a tutor were greeted right away! Todd Taylor was very knowledgeable and helped us find exactly what we wanted! Purchase was smooth and we were given a tutorial on all the car’s technology. More

Nicole is hands down the best service advisor I have ever worked with. Her professional manner and attention to detail are refreshing to say the least. Keep up the awesome work!! worked with. Her professional manner and attention to detail are refreshing to say the least. Keep up the awesome work!! More

Love the attention to detail and how quick service is performed. Service people is very friendly and knowledgeable. They can improve on the car wash . The tires are not clean every single time. performed. Service people is very friendly and knowledgeable. They can improve on the car wash . The tires are not clean every single time. More