
Rick Hendrick BMW
Charleston, SC
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Excellent service! Excellent service from start to finish. The entire team at Rick Hendrick BMW have been fantastic to work with. I was kept informed throughout the en Excellent service from start to finish. The entire team at Rick Hendrick BMW have been fantastic to work with. I was kept informed throughout the entire process and my car rides like a dream now :) Highly recommended! More
Great service and very friendly people The scheduled work was done quickly and the waiting room was perfect. Even though they were closed because of Dorian, they scheduled my appointment an The scheduled work was done quickly and the waiting room was perfect. Even though they were closed because of Dorian, they scheduled my appointment and were there to help. More
My new BMW 1st Hybrid electric car! Todd Taylor and Rick Hendrick's staff overall were more than terrific! From the time we entered the dealership we were warmly welcomed while waiting f Todd Taylor and Rick Hendrick's staff overall were more than terrific! From the time we entered the dealership we were warmly welcomed while waiting for our appointment. After meeting Todd, it didn't take him long to convince us of the good decision to go electric. My concern was losing the power of my current vehicle and its luxury exchanging it for the BMW. Dealing with the financial officer, was an easy and seamless transaction which sealed the deal. We walked out that day feeling confident that this was indeed a good deal, opportunity and excellent service to look forward to should we need it. oh, and drove our new car home. More
Thorough, prompt service Dustin Johnson took great care of our BMW service needs. He thoroughly explained findings and offered suggestions about what to put attention to now, Dustin Johnson took great care of our BMW service needs. He thoroughly explained findings and offered suggestions about what to put attention to now, and later. We trusted his advice and are very happy with the results. More
Lifetime customer John Fulp and his team are the best! honest, not pushy, they follow up and have always taken care of me and my family. This is our 4th car from Rick H John Fulp and his team are the best! honest, not pushy, they follow up and have always taken care of me and my family. This is our 4th car from Rick Hendrick BMW and we are very pleased! More
My service oil change was done in a timely manner. My first time service was done in a friendly manner with a complimentary car wash. All my concerns and issues was answered and pricing given. My first time service was done in a friendly manner with a complimentary car wash. All my concerns and issues was answered and pricing given. More
Great Service. Friendly advisors I have purchased a couple of BMWs from Hendricks. I have always found the employees both in Sales and Service both helpful, courteous and friendly. Th I have purchased a couple of BMWs from Hendricks. I have always found the employees both in Sales and Service both helpful, courteous and friendly. This last purchase was no exception. More
Trevor Mallard is the BEST! Had an awesome experience working with Trevor. Super laid back and easy to work with. Not too pushy like some sales agents. We negotiated a great deal Had an awesome experience working with Trevor. Super laid back and easy to work with. Not too pushy like some sales agents. We negotiated a great deal and I'm now the proud owner of a new BMW! If you go to this dealership, ask for Trevor. More
ENJOYABLE VERY DELIGHTFUL AND KNOWLEDGEABLE EXPERIENCE.ANDREW WAS A PLEASURE TO WORK WITH AND VERY HELPFUL IN ALL RESPECTS..WOULD HIGHLY RECOMMEND HIM TO MY FRI VERY DELIGHTFUL AND KNOWLEDGEABLE EXPERIENCE.ANDREW WAS A PLEASURE TO WORK WITH AND VERY HELPFUL IN ALL RESPECTS..WOULD HIGHLY RECOMMEND HIM TO MY FRIENDS More
Just Right At drop off, Kristen, the service advisor, made the extra effort to get me out the door to my wife who was taking me back home before going in to work At drop off, Kristen, the service advisor, made the extra effort to get me out the door to my wife who was taking me back home before going in to work. She made sure I was informed on progress and gave me the details I needed about the complimentary car was option. (I was not touch free so, no thanks). I have a pdf of my “Know Your Car” report for quick reference anywhere. The tire and wheel protection plan comes through again with a front tire replacement! More