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Rick Hendrick BMW

Charleston, SC

4.8
1,277 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,277 reviews

March 20, 2019

Awesome Experience I live approximately 6 miles from a BMW dealership in Greenville SC but chose to drive three hours to this dealership to purchase my BMW. Once I arriv More

by Kevin Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will was awesome,,,!!!! he was patient, informative, and extremely helpful during the process
Mar 23, 2019 -

Rick Hendrick BMW responded

Kevin Keith, we really appreciate your feedback! We are glad Will and the team could help! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2019

Service related Every in service was great from the minute I walked in until the time I picked up my car. I had a wonderful experience. Thank you. More

by Rmanfredi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Mar 20, 2019 -

Rick Hendrick BMW responded

Ray Man 169, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Dustin and our BMW Service team. Have a great day!

March 18, 2019

Excellent customer service I was so pleased with my last service experience. Everyone was so welcoming and professional. I was able to drop my car off, get a clean loaner and More

by PHancix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara
Mar 20, 2019 -

Rick Hendrick BMW responded

Phancix, thank you for your kind review; we are happy to pass along your comments to Sara, Amy (Loaner Car Administrator) and the team Service Team here at Rick Hendrick BMW! Thanks again for the recommendation, and have an amazing day!

March 13, 2019

Great service experience I am happy to call BMW Hendrick’s my new home. I had a great service experience, my service adviser Jesse was awesome. He was professional, detailed, More

by Love My BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Mar 14, 2019 -

Rick Hendrick BMW responded

Love My Bmw, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

February 28, 2019

Car purchase Outstanding service and attention to detail was the same. The entire process was handled with perfection I could not asked for anything more from He More

by Jeff 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua simon
Mar 04, 2019 -

Rick Hendrick BMW responded

Jeff 123, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear Josh delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful weekend and enjoy your new vehicle!

February 24, 2019

Knowledgeable sales people, a good product, My salesman was attentive to my needs and financial restraints. His knowledge of the BMW product was extensive, his guidance to the right vehicle for More

by Berlin1940$
Recommend Dealer
Yes
Employees Worked With
Joshua Simon
Feb 27, 2019 -

Rick Hendrick BMW responded

Berlin1940$, we're so glad that Josh was able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

February 19, 2019

My first BMW Great buying experience!! They worked with me efficiently because I had a tight Time schedule. They made this a great buying experience and I will b More

by DrBryan71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Simon
Feb 21, 2019 -

Rick Hendrick BMW responded

Drbryan71, thanks for your praise and kind comments about our Joshua and our Rick Hendrick BMW team. We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

February 15, 2019

Second time buying and only BMW dealer for me! Our experience with Rick Hendrick BMW can only be described as excellent! The expertise, interpersonal skills and breadth of knowledge in the BMW bra More

by MJW1095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Girdion
Feb 20, 2019 -

Rick Hendrick BMW responded

Mjw1095, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're glad to hear Tom and the BMW team delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing weekend.

January 31, 2019

Fantastic Service All Around I have been going to Hendrick BMW since 2005. The dealership staff has been professional, personable, and knowledgeable whether it be in the service More

by JaneM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Theresa Troutman, Andrew, Finance Manager
Feb 06, 2019 -

Rick Hendrick BMW responded

Janem, we're so glad that we were able to go above and beyond your expectations! Your recommendation of Terry, Teresa, Andrew and the BMW team means so much to us and we're so happy to have earned it. Thanks for the recommendation, and have an amazing day!

January 03, 2019

Not pleased with service department I've had my BMW for almost 3 years now. I bought it at Rick Hendrick and had a great experience with my sales person. The service dept. has always bee More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristen Powell
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