Rick Hendrick BMW

Prompt professional and courteous service First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date in First class team who go the extra mile for their customers. Adapt to your needs and are excellent at keeping you informed of status and up to date information. More

Outstanding Service Department The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly The service department is top notch. I had the good fortune to work with Sara Robinson during my most recent visit. In addition to being very friendly, Sara made sure that I was taken care of when my car took a little longer to repair. I look forward to working with Sara again in the future! More

Easy and fast. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. Andrew did a great job of not only accommodating my lease return, but finding me a replacement. It was a very easy transition and experience. More

Excellent Service !Professional and knowledgeable Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Excellent Service ! Professional and knowledgeable employees! Would highly recommend Hendrick’s BMW! 10 out of 10 in all areas ! Terri, Andrew and Greg assets to Dealership! More

Excellent and professional from the first to the last contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent contact. He followed up as he promised. Helped with warranty and treated me with respect. Excellent More

Great service experience. The run flat Michelin tires seemed expensive by the front end alignment was excellent. Service manager did a great job explaining everything. seemed expensive by the front end alignment was excellent. Service manager did a great job explaining everything. More

Prompt, extremely genuine and courteous service staff We were genuinely greeted when we first arrived, and were quickly matched to a service advisor who worked with us from the beginning of the service pr We were genuinely greeted when we first arrived, and were quickly matched to a service advisor who worked with us from the beginning of the service process to the conclusion of it. Sara was our contact, and the experience was 100% excellent. Repairs were done within a very reasonable timeframe, and our BMW was back on the road in like-new condition. More

Recent Service I don't believe I ever heard anyone myself included of bad service here. Service advisors are a class act. The only complaint I have had or heard is p I don't believe I ever heard anyone myself included of bad service here. Service advisors are a class act. The only complaint I have had or heard is price of the service. However, guess if you can't afford the service, you should sell your car. More

Very honest, thorough service department. First time I needed “major” service and I was very impressed. Did not need to do as much work as originally quoted, which came as great relief. needed “major” service and I was very impressed. Did not need to do as much work as originally quoted, which came as great relief. More

Another good experience BMW Charleston service is consistently timely, courteous, and professional. What more do you want? Oh, the snack beverage service doesn’t include deca BMW Charleston service is consistently timely, courteous, and professional. What more do you want? Oh, the snack beverage service doesn’t include decaf coffee. Problem? Nope. An employee offered to get me a decaf from her personal machine in her office. Good stuff! More