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Rick Hendrick BMW

Charleston, SC

4.8
1,276 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,276 reviews

May 16, 2025

Nicole Floegel is my go to service advisor at Rick Hendrick BMW. She is always pleasant, professional and thorough. Nicole stays informed about your repair work progress and provides timely service More

by korolsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Korolsea, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Easy to schedule maintenance. Great service representative Daniel Lee. Prioritized my service based on my schedule. More

by fVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Hi Fvan, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day!

May 16, 2025

Another great day at Hendricks. The team goes tge distance even at 6:00 p.m. on a Saturday! More

by phtinsurance102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie, Alex Greene, Teresa Troutman, Terry Troutman, Nicole Floegel, Trae Glidewell, Daniel Lee, Alli Mattison
May 24, 2025 -

Rick Hendrick BMW responded

Phtinsurance102, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

May 16, 2025

The Service Dept makes an honest effort to please. Staff is courteous & well versed in how their models work. More

by VOLKADOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Volkadov, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 15, 2025

The service staff are great to work with. Dustin Johnson is my Service Advisor and kept me informed all the way through my scheduled maintenance. Dustin is also my Dad’s Service Provider for More

by Paulair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
May 24, 2025 -

Rick Hendrick BMW responded

Paulair, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 15, 2025

Always very professional. Everyone is very welcoming when you arrive. The service has been excellent the past 3 years since we purchased our vehicle. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Hi Jim, thank you so much for your positive comments about Rick Hendrick BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

Pleasant employees, always on top of things, explained work done on car, always on top of their work in progress. Very satisfied with everything. More

by dianeewells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
May 24, 2025 -

Rick Hendrick BMW responded

Hi Dianeewells, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Rick Hendrick BMW does a great job. The Service advisors and managers are professional, knowledgeable, and very helpful. After sales service is what you live with after the purchase and More

by jk12647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Nicole Floegel, Steven Hilburn
May 24, 2025 -

Rick Hendrick BMW responded

Jk12647, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out to us if there's anything more we can do! Have an amazing day!

May 13, 2025

Daniel Lee was the best advisor I ever had. Would trust absolutely trust him and the dealership with my car again! More

by Holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025 -

Rick Hendrick BMW responded

Hi Holden, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2025

Fantastic experience all around. From start to finish Daniel was easy to work with, got us multiple appointments quickly, scheduled Lyft rides, kept us informed, and the car looks gr More

by rooneymelissa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025 -

Rick Hendrick BMW responded

Rooneymelissa7, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out! Have a wonderful day!