Rick Hendrick BMW

Excellent customer service. I was taken well care of and the service advisor kept me well informed throughout the scheduled service. I was taken well care of and the service advisor kept me well informed throughout the scheduled service. More

Prior to my arrival, I called the dealership to inform them my car was being towed there. I was scheduled to receive a loaner vehicle on Monday but requested the vehicle Friday because my vehicle was expe them my car was being towed there. I was scheduled to receive a loaner vehicle on Monday but requested the vehicle Friday because my vehicle was experiencing issues. Initially, LaPorsha stated a couldn’t receive a same day loaner and a loaner was not available. However, when I arrived and explained the situation, Dustin immediately provided me with a loaner. Dustin provided timely updates regarding the status of my vehicle. He displayed professionalism and was courteous throughout the process. More

This is an excellent dealership. From Keith who checked my car in, to the lovely lady who brought it around to me the next day everyone was highly professional. I must also mention t From Keith who checked my car in, to the lovely lady who brought it around to me the next day everyone was highly professional. I must also mention the cleaning that was done! I was also sent videos of my car being worked on. This is the best BMW dealership in Sourh Carolina. More

My advisor Keith was awesome as usual and made sure I had smooth and stress-free service experience. Highly recommend Keith! smooth and stress-free service experience. Highly recommend Keith! More

This was a impressive experience, from viewing various models and test driving the model we were interested in as well as having our trade-in appraised. After we selected the model & features we wanted, models and test driving the model we were interested in as well as having our trade-in appraised. After we selected the model & features we wanted, they were able to get a car from a different dealership. The purchase and trade were very professionally done. More

I have been dealing with this dealership for over ten years. I have been so well treated by both sales and service that I don't even consider other dealerships. years. I have been so well treated by both sales and service that I don't even consider other dealerships. More

Excellent service and treated with the greatest of respect. Solved all issues. Total satisfaction. Great staff! respect. Solved all issues. Total satisfaction. Great staff! More

Had a headlight issue where wires were ripped out and they were able to get me back on the road with no issues. Video was performed with the tech showing me everything they were able to do and I feel con they were able to get me back on the road with no issues. Video was performed with the tech showing me everything they were able to do and I feel confident the repairs were done correctly. More

My Service Advisor Dustin Johnson is the most professional and respectful person I know! He makes you feel comfortable n trustworthy! BMW in West Ashley is the Best! professional and respectful person I know! He makes you feel comfortable n trustworthy! BMW in West Ashley is the Best! More