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Rick Hendrick BMW

Charleston, SC

4.9
1,511 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,511 reviews

June 30, 2026

Knowledgeable staff and excellent service. We were return consumers and will come back for our next BMW More

by The Walkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vidal
Jul 02, 2026 -

Rick Hendrick BMW responded

Thank you for coming back to Rick Hendrick BMW Charleston! Knowledgeable staff and excellent service bringing you back for another BMW purchase is exactly what we strive for. We look forward to welcoming you again for the next one!

June 29, 2026

I'd worked with Rick Hendrick BMW for service on my BMW that I'd purchased before moving to Charleston, and I've always had a great experience with their service department but had never directly worked wi More

by justinh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Christian Irelan
Jun 30, 2026 -

Rick Hendrick BMW responded

Thank you, Justin! It is great to hear that both sides of the Rick Hendrick BMW Charleston experience, service and sales, are living up to the same standard. Christian Irelan keeping things low-pressure and seamless for your girlfriend's X3 purchase is exactly what we aim for. Congratulations to her on the new ride, and we are glad to have you both as part of the family!

June 27, 2026

I had a great experience working with Christian at Hendrick BMW of Charleston. He was friendly, knowledgeable, and made the entire process as easy and stress-free as possible. On top of that, he has a More

by kaitlinmfitzpatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Christian Irelan
Jun 30, 2026 -

Rick Hendrick BMW responded

Thank you, Kaitlin! Christian Irelan turning what could have been a stressful process into a genuinely enjoyable one is exactly the kind of touch that sets Rick Hendrick BMW Charleston apart. We are so glad his knowledge, humor, and professionalism shined through from start to finish. Enjoy the new ride!

June 27, 2026

Dustin in Service, Sam in sales and the awesome guy who helped me sign all the forms at the computer desk all did an outstanding job!!! They were personable, professional & fun!!! Great assets to BMW! More

by Gia Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in sales also did a great job, Dustin Johnson
Jun 30, 2026 -

Rick Hendrick BMW responded

Thank you, Gia! Dustin Johnson and Sam Morrow bringing that personable, professional, and fun energy together is exactly what makes a visit to Rick Hendrick BMW Charleston memorable. We will make sure the whole team, including the gentleman at the computer desk, knows how much you appreciated them. Thanks for the kind words!

June 26, 2026

Hendrick took a bad situation and made it right! When they obtained, let's say cannibalized parts, they took care of me. Thanks Alli M. and Rick Hendrick for working hard to fix my door handle sen More

by nobodyspecial1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jun 30, 2026 -

Rick Hendrick BMW responded

Thank you for sharing this! Alli M. turning a frustrating situation into a positive outcome is exactly the kind of accountability we value at Rick Hendrick BMW Charleston. We are glad your door handle sensor is fixed and that the team made it right. We appreciate your patience along the way!

June 23, 2026

Hendrick BMW provides a low-pressure purchasing experience. Our client advisor, Mike, was great to work with. He was very knowledgeable on all the features of the X5. He was able to secure a veh More

by burrou_r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paschos
Jun 27, 2026 -

Rick Hendrick BMW responded

Thank you for sharing your experience! Mike Paschos going the extra mile to secure a factory-bound X5 for you is exactly the kind of effort that sets Rick Hendrick BMW Charleston apart. We are glad the whole process felt smooth and pressure-free from start to finish. Enjoy every drive in that X5!

June 19, 2026

Christian is a great salesman, helped me get the perfect car I was looking for. He helped me from beginning to end, sending me examples of vehicle’s available until I found the right one. Would recommend hi More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Irelan
Jun 23, 2026 -

Rick Hendrick BMW responded

Derek, congratulations on finding your perfect car and thank you for the great review! Christian will be so glad to hear this. Staying with you every step of the way, from sending options to finalizing the deal, is exactly the kind of attentive and personalized service we take pride in at Rick Hendrick BMW Charleston. We appreciate the recommendation and look forward to seeing you again!

June 18, 2026

Nicole is great! Top Notch service! I would recommend this center to anyone in the Lowcountry More

by chrisw2299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 23, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and the Lowcountry shoutout! Nicole will be thrilled to hear this. Top notch service and a team you can trust is exactly what we strive for every day at Rick Hendrick BMW Charleston. We truly appreciate the recommendation and look forward to seeing you on your next visit!

June 17, 2026

Greeted with a smile! Off to a great start! Advisor Giacobe was pleasant; to the point. Waiting time was better than other times. I’m pleased with the service received! More

by wrnnrth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Jun 18, 2026 -

Rick Hendrick BMW responded

Thank you so much for the kind words and for choosing Rick Hendrick BMW Charleston! A warm greeting and efficient service are two things we always want our customers to walk away remembering, and we are glad Giacobe delivered on both. We appreciate your continued trust in us and look forward to making each visit better than the last. See you next time!

June 13, 2026

Bobby is fantastic! His delivery is top notch, and he really listens to what I need and offers suggestions that fits our needs, helping us with great care. Thank you for More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Robert Barnes
Jun 18, 2026 -

Rick Hendrick BMW responded

Victor, thank you so much for the kind words! Bobby will be thrilled to hear this. Listening closely, offering the right suggestions, and delivering a white glove experience every time is exactly the standard we hold ourselves to at Rick Hendrick BMW Charleston. We are lucky to have him on our team and even luckier to have customers like you. See you on your next visit, Victor!