Rick Hendrick BMW

Picked up my new BMW yesterday. Had a terrific sales and delivery experience with everyone involved! Thanks to Trae, Strom and Adam for making the experience first class! Glad to Had a terrific sales and delivery experience with everyone involved! Thanks to Trae, Strom and Adam for making the experience first class! Glad to be back with Hendrick BMW! More

Excellent service, congenial staff, comfortable waiting room and lovely car wash after service, all in all, quite satisfied. Ibis Glass room and lovely car wash after service, all in all, quite satisfied. Ibis Glass More

Taron who is the service advisor was completely professional, knowledgeable and a friendly disposition. I was in and out in record time. The car was clean inside and out when I picked it up. Grea professional, knowledgeable and a friendly disposition. I was in and out in record time. The car was clean inside and out when I picked it up. Great job Taron and the service Dept. More

Always a first class experience Distance Johnson has taken care of me for years. He is personable and looks after me like a friend. Great service!!!! taken care of me for years. He is personable and looks after me like a friend. Great service!!!! More

Expert at service and very professional. There was a small hiccup and their service recovery was tops. Service advisor and service person who did video really know their stuff and take pride There was a small hiccup and their service recovery was tops. Service advisor and service person who did video really know their stuff and take pride in getting it right! I felt so good about the service experience I bought another X1 before I left. More

At last I have a service advisor that is around for more than a year. Taron is very professional and nice. He kept me informed. My only concern was it took overv24 hours to have my vehicle back. than a year. Taron is very professional and nice. He kept me informed. My only concern was it took overv24 hours to have my vehicle back. More

Nicole took care of me again! The service was completed in a timely manner and everyone was professional. Thanks for the car wash. The service was completed in a timely manner and everyone was professional. Thanks for the car wash. More

Because I said I would drop off my car, it wasn’t ready for over 24 hours just for a simple oil change and check up. Next time I will wait for my car so it get’s completed quickly. If you drop it off, all for over 24 hours just for a simple oil change and check up. Next time I will wait for my car so it get’s completed quickly. If you drop it off, all other people who are waiting for their car get higher priority. They also washed my car, but it is dirtier than when I dropped it off. Looks like they washed the car, didn’t wipe it down, and parked it outside. So I have more dust on it than when I dropped it off. Now I have to go wash it again to get back to clean. More

Alli was extremely professional and knowledgable in my visit to the service center last week. it was the first time I had to wait for my vehicle and she checked in on me and continually updated me on the visit to the service center last week. it was the first time I had to wait for my vehicle and she checked in on me and continually updated me on the progress and was very clear and upfront on the repairs and pricing. I'd be happy to work with her again! More

John, Jim, Andrew and Adam were all very helpful and accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team ma accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team made the process easy while maintaining a high level of responsiveness and professionalism. Thank you. More