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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,255 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,255 reviews

October 24, 2024

Loved it. Everything was the way it should be. Great experience would really recommend to anyone. Fantastic More

by c.rickels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Trae Glidewell
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Nov 01, 2024 -

Rick Hendrick BMW responded

C.rickels, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out to us if there's anything more we can do!

October 20, 2024

My experience here was awkward & unprofessional. There’s no privacy here & lots of ease dropping. More

by Kimmiesmile99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I received lots of awkward looks from the other salesman during my purchase , Sam Morrow
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Nov 01, 2024 -

Rick Hendrick BMW responded

Hi Kimmiesmile99, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

October 18, 2024

We had an great experience purchasing an automobile from Rick Hendrick BMW. All the staff provided excellent service. More

by laurafaulling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Trae Glidewell
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Nov 01, 2024 -

Rick Hendrick BMW responded

Hi Laurafaulling, thank you so much for your positive comments about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

October 18, 2024

Awesome people & experience. ..trustworthy and reliable....straight answers and no xx...everyone gets grade A...Thanks More

by wdex3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prescott, Steve, Terry Troutman, Alli Mattison
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Nov 01, 2024 -

Rick Hendrick BMW responded

Wdex3k, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do! Have a fantastic day!

October 17, 2024

Sales always working with you for the best deal. Service always supplies you with best options and returns your calls immediately not like Myrtle Beach. More

by JVC10504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Taron Graves
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Jvc10504, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Gerri, who greets each customer in the drive in bay, (and remembers your name) does a fabulous job, and Daniel is an exceptional service advisor. More

by Bdaymaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Bdaymaker, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2024

Taron was great. Everything was timely and as expected. Service department was great and I especially appreciated the video of what they were doing! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Brian, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Alli Mattison is an outstanding Ambassador for RHBMW. Her follow up and attention to detail is outstanding and customer interaction and communication exceeds expectations! She’s great!!! More

by Don Glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Report | Print
Nov 01, 2024 -

Rick Hendrick BMW responded

Don Glass, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Extremely helpful with the process of buying a used car. What a fantastic sales rep Todd Taylor is! Made sure we were happy with every detail. He even went out of his way to find a car with the same color c More

by Snowfree54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Taylor, Trae Glidewell
Report | Print
Oct 29, 2024 -

Rick Hendrick BMW responded

Hi Snowfree54, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

Very professional, on time, gives video of what they were doing and inspection of my vehicle! More

by Djpartyanimal69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strom Altman is a great asset to this company!, John Fulp
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Oct 17, 2024 -

Rick Hendrick BMW responded

Djpartyanimal69, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know! Have a fantastic day!

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