Rick Hendrick BMW

We had a wonderful experience purchasing a car from Rick Hendrick BMW. James Kerr was our sales associate and he did a fabulous job listening and finding me the perfect vehicle. So happy! Hendrick BMW. James Kerr was our sales associate and he did a fabulous job listening and finding me the perfect vehicle. So happy! More

I'll start by saying that the $1100. 00 price tag on replacing two tires and doing an alignment seems wrong to me, especially given that the car was 8 months old... I guess that specialty 00 price tag on replacing two tires and doing an alignment seems wrong to me, especially given that the car was 8 months old... I guess that specialty warranty item would have paid for itself. However, I was treated like royalty by Chad and Alli... when I came in to pick the car up, they could not have been more pleasant ... Alli was golden and removed a $40 charge that seemed mysterious... Chad was a delight across the entirety of the process of getting the repair done and he had the car cleaned and brought it around for me when I picked it up. It is noteworthy that at the previous dealership I dealt with, the car cleaning was so poorly done that I asked them to not bother anymore once I realized they could careless about actually getting the car clean (My bar for clean is very high). At this dealership, the standards are much higher and I will happily have them clean it at any future service encounter. Bravo!!!! More

Our experience at Rick Hendrick BMW was excellent. In particular, Jerry Pannell couldn't have been more courteous and helpful. We reserved an X3 to test drive and, knowing what we told him we wanted In particular, Jerry Pannell couldn't have been more courteous and helpful. We reserved an X3 to test drive and, knowing what we told him we wanted in a car, he picked the absolute best car for us to test drive. Thanks to Jerry we ended up buying the car on the same day. The entire Hendricks team was easy to work with and we would highly recommend this dealership to anyone who is looking for a quality experience as well as a beautiful, reliable new (or used) car. More

We were treated like VIPs. Car was finished its service in record time and returned after a much appreciated wash and vacuum. As always, Hendricks never disappoints! Car was finished its service in record time and returned after a much appreciated wash and vacuum. As always, Hendricks never disappoints! More

I was not pleased with the quote for replacing a broken bracket and a slow leak in oil pan. I thought the costs were excessive bracket and a slow leak in oil pan. I thought the costs were excessive More

Very professional, a large inventory of preowned bmw’s. Prompt follow up on every question. Prompt follow up on every question. More

Fast and efficient drop off and pickup. Great service and updates. Always receive courteous service from the staff. Great service and updates. Always receive courteous service from the staff. More

Taron was awesome, he is the best! I truly recommend it. The video was send to me with the information and inspection as well. I truly recommend it. The video was send to me with the information and inspection as well. More

A great experience as always at Hendricks. Prompt efficient, professional service that always keeps you informed during your visit. Thanks to Dustin Johnson for taking such good care of me a Prompt efficient, professional service that always keeps you informed during your visit. Thanks to Dustin Johnson for taking such good care of me and Ed, the tech, for his comprehensive review of the bmw itself. More

Always well informed, quick to respond, my vehicle is always returned cleaner than when I took it in 😊 always returned cleaner than when I took it in 😊 More