Rick Hendrick BMW

Nicole Floegel is absolutely the BEST client services representative in the auto industry. She makes each and every experience nothing but a delight. Hendrick is so fortunate to have her as an ambassad representative in the auto industry. She makes each and every experience nothing but a delight. Hendrick is so fortunate to have her as an ambassador for their BMW dealership in Charleston. Not a surprise she is now a 2 time winner of the Chairman's Award. She is simply the BEST!!! More

Dealer was personable, helpful and not pushy…. putting us at ease. Nice clean showroom, attentive staff. putting us at ease. Nice clean showroom, attentive staff. More

Rick Hendrick dealerships provide best in class service and treat customers as family. They are friendly, fair, and focused on top notch communication and customer satisfaction. and treat customers as family. They are friendly, fair, and focused on top notch communication and customer satisfaction. More

Keith was the most polite s assitant possible. . He made my visit peaceful even though I had my noise dog. He also promised my car at certain times and he made it happen. It was delightful workin . He made my visit peaceful even though I had my noise dog. He also promised my car at certain times and he made it happen. It was delightful working with him. More

I was in for a service oil change. i was greeted by a friendly service stall. Dustin was my service writer. i was greeted by a friendly service stall. Dustin was my service writer. More

Everyone was friendly and helpful. Allie was very helpful. I would recommend this dealership for service. Allie was very helpful. I would recommend this dealership for service. More

Almost all aspects of the service provided was exceptional.Communication regarding we my vehicle is ready needs improvement. exceptional.Communication regarding we my vehicle is ready needs improvement. More

They made the whole process super simple! We emailed back and forth to get everything lined up and basically when I arrived I looked over the car, got trained on using it, signed the docs and We emailed back and forth to get everything lined up and basically when I arrived I looked over the car, got trained on using it, signed the docs and out the door I went! They tried to find discounts and incentives and never gave up looking for a good deal for me. More

The service at this dealership is unmatched. The understanding of the vehicles grade A across the board. Being a new BMW owner I left with so much information and I love my purchase. Thank You!! The understanding of the vehicles grade A across the board. Being a new BMW owner I left with so much information and I love my purchase. Thank You!!! More

Jerry Pannell was wonderful and was responsive and helpful and made the process super easy helpful and made the process super easy More