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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,277 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,277 reviews

August 11, 2024

Best dealership experience ever! Trae and Jon made sure my experience was seamless and enjoyable. Thank you guys! More

by tiffissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Jon Bennett
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Aug 16, 2024 -

Rick Hendrick BMW responded

Hi Tiffissa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Rick Hendrick BMW has always taken very good care of me. my service writer Dustin Johnson is very knowledgeable and has always got my best interest at heart. Dustin has taken care of me for seven years now More

by emilschaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Aug 16, 2024 -

Rick Hendrick BMW responded

Emilschaller, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for leaving us this response!

August 06, 2024

Amiable, knowledgeable service indicates the customer is #1 at Hendrick's BMW. I love my pocket rocket! More

by William Conlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Nicole Floegel
Report | Print
Aug 16, 2024 -

Rick Hendrick BMW responded

William Conlon, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

August 04, 2024

The team provided excellent care and exceptional customer service! They took good care of vehicle! More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Aug 07, 2024 -

Rick Hendrick BMW responded

Victor, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

August 02, 2024

Rick Hendrick BMW offered a great buying experience. Salesman was extremely knowledgeable. Very impressive dealership. More

by drhrabik
Recommend Dealer
Yes
Employees Worked With
Marley Umphlett 5 Stars, Sam Morrow, Eric Lauterbach
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Aug 07, 2024 -

Rick Hendrick BMW responded

Drhrabik, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks for taking the time to leave us this information about your recent visit. Take care!

August 02, 2024

Sam, Trae and Marley made the experience of purchasing and picking up my M440 very enjoyable. They were all very knowledgeable about the car and very pleasant to deal with. The showroom is very client fri More

by GarysAcuraMDX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marley, Trae Glidewell, Sam Morrow, Alli Mattison
Report | Print
Aug 02, 2024 -

Rick Hendrick BMW responded

Garysacuramdx, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

August 02, 2024

Jon B. was great at helping me find my new car! I made two separate trips, and he made sure I found the X3 that suited me. He even picked me up from the ren More

by uva2bu
Recommend Dealer
Yes
Employees Worked With
Jon Bennett
Report | Print
Aug 07, 2024 -

Rick Hendrick BMW responded

Uva2bu, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to see you soon!

August 02, 2024

Dustin is a great service advisor goes above and beyond. Always pleasure to work with. More

by DPIERCE 776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Aug 07, 2024 -

Rick Hendrick BMW responded

Dpierce 776, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2024

Easy and curious. Showed us what we asked for and didn’t try to sell us something we didn’t want. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Story
Report | Print
Aug 02, 2024 -

Rick Hendrick BMW responded

Hi Steve! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 30, 2024

The service at Rick Hendricks BMW was very Quick and speedy. But awesome job all around the service More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Aug 01, 2024 -

Rick Hendrick BMW responded

Hello Carlos, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

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