
Rick Hendrick BMW
Charleston, SC
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Rick Hendrick BMW does a great job. The Service advisors and managers are professional, knowledgeable, and very helpful. After sales service is what you live with after the purchase and The Service advisors and managers are professional, knowledgeable, and very helpful. After sales service is what you live with after the purchase and this team is one of the best I have dealt with over the past 40+ years. Outstanding! More
Fantastic experience all around. From start to finish Daniel was easy to work with, got us multiple appointments quickly, scheduled Lyft rides, kept us informed, and the car looks gr From start to finish Daniel was easy to work with, got us multiple appointments quickly, scheduled Lyft rides, kept us informed, and the car looks great. More
I have had my 2000 - Z3 serviced at BMW Dealer Service Centers in CO, AZ, TX, TN and now in SC at Rick Hendrick BMW and Nicole Floegel is the most efficient service advisor I've ever worked with. She is Centers in CO, AZ, TX, TN and now in SC at Rick Hendrick BMW and Nicole Floegel is the most efficient service advisor I've ever worked with. She is both professional and courteous. I would highly recommend friends to contact her when considering having service done at your center. The service department was thorough in the annual oil change, repairing my A/C , as well as securing an older part for my 'service engine light'. Have to return the car in the near future for a minor correction, my clock was disconnected while the service technician repaired the dial for the A/C. As noted, it was a minor mishap and does not change the pleasant service given by all the service team. More
Hendrick BMW was excellent. The X3 purchase that we made was after being a Mercedes owner for over 35 years. It took a lot for Hendrick BMW to secure our business, but they wa The X3 purchase that we made was after being a Mercedes owner for over 35 years. It took a lot for Hendrick BMW to secure our business, but they wanted it and showed that they wanted it. WE were very pleased with the experience overall. More
The service personnel are great to work with, especially James Dustin Johnson. He verifies what you are looking to accomplish on the service visit and delivers! Everyone at this dealership is pleasant and c James Dustin Johnson. He verifies what you are looking to accomplish on the service visit and delivers! Everyone at this dealership is pleasant and considerate. It is a very enjoyable visit for me. Thank you. More
Nice place and friendly people. The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! More
Came in for the first time for a routine oil change. My service representative was professional and helpful. And I was in and out in just a little over an hour, fast service. My service representative was professional and helpful. And I was in and out in just a little over an hour, fast service. More