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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

April 23, 2025

Their customer service is outstanding and the mechanics are knowledgeable and extreme thorough. The service manager Jarod is awesome! More

by dcollier501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
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May 01, 2025 -

Rick Hendrick BMW responded

Dcollier501, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

warranty repair left car was not in a hurry to get it back. loaner was 2024 x1 very confusing car to drive More

by wattsbar.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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May 01, 2025 -

Rick Hendrick BMW responded

Hi Wattsbar.com! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 23, 2025

Both service and sales are staffed with professionals that are knowledgeable and understand customer service. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel
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May 01, 2025 -

Rick Hendrick BMW responded

B, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Daniel Lee took care of me and made sure my car was in the best condition possible. The young lady who showed me to my loaner was awesome. Everyone was helpful and friendly! More

by mizzkittyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Apr 24, 2025 -

Rick Hendrick BMW responded

Mizzkittyjones, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a fantastic day!

April 19, 2025

Dustan Johnson is my service advisor. He takes such good care of me and my car. I have always been 100% pleased with him More

by hopieparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Apr 22, 2025 -

Rick Hendrick BMW responded

Hopieparker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

April 17, 2025

Terrible experience. Only positive was Allie the service representative. BMW needs to a better job of standing behind their vehicles. Never will buy a BMW again. The repo More

by script2thescreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alli Mattison
Report | Print
Apr 20, 2025 -

Rick Hendrick BMW responded

Hi Script2thescreen, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to have a better understanding about your experience. Please reach out to us at (843) 261-5760 at your earliest convenience and we will do our best to resolve this with you.

April 15, 2025

All persons treated us with respect and courtesy! They were very knowledgeable and efficient. We had a great relationship with them and a great buying experience !! More

by jonesje75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ashfield , James Kerr, Trae Glidewell
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Apr 20, 2025 -

Rick Hendrick BMW responded

Jonesje75, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

April 15, 2025

I recently had the most pleasant car buying experience with Allison Barry at Hendrick BMW. I will definitely return to her when it is time to buy my next BMW. More

by marksrichardson92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Barry
Report | Print
Apr 20, 2025 -

Rick Hendrick BMW responded

Marksrichardson92, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Have an amazing day!

April 14, 2025

Amazing dealership. Everyone helpful and friendly. Service dept outstanding. Do not mind getting car serviced since its such a pleasant experience More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti, Maxwell Hardin
Report | Print
Apr 20, 2025 -

Rick Hendrick BMW responded

Colleen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Had a wonderful experience with Rick Hendrick BMW, Charleston, and particularly with my sales rep, John Fulp. He was very thorough, responsive, and prompt. I recommend asking for John Fulp if you are More

by Deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Report | Print
Apr 15, 2025 -

Rick Hendrick BMW responded

Deb, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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