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Rick Hendrick BMW

Charleston, SC

4.8
1,326 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,326 reviews

June 27, 2025

I always like walking into a clean and friendly dealership. Especially at 7:30 in the morning. Service was fast even though i did not have an appointment and me and my daughter were welcome with op More

by Russellkeara33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY FRAZIER (INSPECTOR), Chad Tinti
Jun 28, 2025 -

Rick Hendrick BMW responded

Hi Russellkeara33! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an amazing day!

June 27, 2025

Always great, timely service. Staff are friendly and welcoming upon arrival. Chad goes above and beyond to address my service needs. More

by Cilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Jun 30, 2025 -

Rick Hendrick BMW responded

Hi Cilla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

Out standing. The staff and mechanics continue to impress me after many years of working with dealerships that never seem to live up to their promises. From Danie More

by Alfato135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Jun 27, 2025 -

Rick Hendrick BMW responded

Alfato135, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

June 25, 2025

Excellent service with great communication. Chad has been my service advisor multiple times and always does a great job! Highly recommended! More

by NRN
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Alli Mattison, Chad Tinti
Jun 26, 2025 -

Rick Hendrick BMW responded

Hi Nrn, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a fantastic day!

June 25, 2025

The customer service was exceptional. Daniel was very professional and explained everything in an easy to understand manner. More

by Cramer.laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Jun 26, 2025 -

Rick Hendrick BMW responded

Cramer.laura, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

June 24, 2025

Have been a customer for more than 20 years. They excel in exceeding expectations. Superb. More

by vanheerden.jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Terry Troutman, Nicole Floegel, Adam Ballou, Christian Irelan
Jun 26, 2025 -

Rick Hendrick BMW responded

Vanheerden.jon, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out! Have a wonderful day!

June 20, 2025

Wonderful sales associate in Teresa Troutman over past 9 years with four leases and two purchases. I’ve always had responses to my questions in a timely manner and felt the overall dealership has done well More

by Jan Harper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Jun 24, 2025 -

Rick Hendrick BMW responded

Hi Jan Harper, thank you so much for your positive comments about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Have an amazing day!

June 20, 2025

Great experience for both vehicles. I don’t like long responses. In order for me to participate, needs to be kept simple, thanks. More

by tedthomas0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Jun 24, 2025 -

Rick Hendrick BMW responded

Hi Tedthomas0202! We're so happy we were able to help you out! We hope you have a fantastic day!

June 18, 2025

Terrific salesperson in Teresa Troutman and support team seamless. Teresa listened to our needs and was very knowledgeable. More

by Peter
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Jun 19, 2025 -

Rick Hendrick BMW responded

Peter, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

June 17, 2025

My service advisor did a great job helping me with my car. I appreciated his professionalism and his speed to resolve the issue I had with my car. More

by alexwaelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Keith Giacobe
Jun 19, 2025 -

Rick Hendrick BMW responded

Alexwaelde, thank you so much for your kind feedback! We're glad to hear your service advisor took great care of you. It's always our goal to resolve issues quickly and keep you confidently on the road. We appreciate you choosing us and look forward to assisting you again in the future!