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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,301 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,301 reviews

August 26, 2024

I was not pleased with the quote for replacing a broken bracket and a slow leak in oil pan. I thought the costs were excessive More

by jhilairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Jhilairy, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager, Jared Young at 843-402-6581. Thank you for your time and we look forward to hearing from you soon.

August 26, 2024

Very professional, a large inventory of preowned bmw’s. Prompt follow up on every question. More

by Siscarroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Siscarroll, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Fast and efficient drop off and pickup. Great service and updates. Always receive courteous service from the staff. More

by al.lowry82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Al.lowry82, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2024

Taron was awesome, he is the best! I truly recommend it. The video was send to me with the information and inspection as well. More

by Erik K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Erik K, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

A great experience as always at Hendricks. Prompt efficient, professional service that always keeps you informed during your visit. Thanks to Dustin Johnson for taking such good care of me a More

by DI Wieland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Di Wieland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day!

August 21, 2024

Always well informed, quick to respond, my vehicle is always returned cleaner than when I took it in 😊 More

by dkiclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves, Keith Giacobe
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Hi Dkiclarke! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!

August 21, 2024

Guys did a great job, taking care of us. Got us in the car we wanted! More

by Gerry P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Jim Story, Joshua Steele
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Hi Gerry P, thank you so much for your positive comments about Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 20, 2024

Prompt, professional and excellent service. I very much appreciate the courtesy car wash, nice waiting area and outstanding staff. More

by Krm5416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Erica Hattings, Eric Roman, Jared Young, Taron Graves, Keith Giacobe, Daniel Lee, Chad Tinti
Report | Print
Aug 31, 2024 -

Rick Hendrick BMW responded

Hi Krm5416, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Great service, quick and efficient and well done. I appreciate everybody’s help and efficiency More

by B.mulbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Aug 23, 2024 -

Rick Hendrick BMW responded

Hi B.mulbry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

Thanks to my advisor Alli and techs David and Kevin for taking care of my slow-start issue! More

by MattHair!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Report | Print
Aug 23, 2024 -

Rick Hendrick BMW responded

Matthair!, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

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