
Rick Hendrick BMW
Charleston, SC
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I have purchased many cars from HENDRICK BMW. The entire experience from order to delivery is excellent, very professional, friendly and efficient. The entire experience from order to delivery is excellent, very professional, friendly and efficient. More
Miss Nicole Floegel was extremely helpful, kind, informative, patient , and professional! I would recommend anyone to her with any service needs! Shes great and we hope to work with her again in th informative, patient , and professional! I would recommend anyone to her with any service needs! Shes great and we hope to work with her again in the future. Air hugs and huge thumbs up to you ma'am! More
Teresa was great from start to finish and made the buying process easy. She stayed in touch the entire time as the car I was buying was being used as a loaner. When it came time to sign paperwork, I was in a process easy. She stayed in touch the entire time as the car I was buying was being used as a loaner. When it came time to sign paperwork, I was in and out in under 30 minutes as she had everything ready to go and the car was detailed and ready to go. I cant recommend her enough. More
The professionalism of the sales team is outstanding! The customer service not only of the sales team but the service department far exceeded my expectations. The customer service not only of the sales team but the service department far exceeded my expectations. More
Ive been a customer for decades and have not always been a fan of the service dept. This was a seamless, effortless, and pleasant. Everybody shined. a fan of the service dept. This was a seamless, effortless, and pleasant. Everybody shined. More
I traveled from NJ to SC in one day and when I arrived Friday night my tire had 2 bubbles in it. I called dealership, which I had never been to, at 5:50 pm and they confirmed they had tire and I could bri Friday night my tire had 2 bubbles in it. I called dealership, which I had never been to, at 5:50 pm and they confirmed they had tire and I could bring car in next day to replace it. Very friendly and efficient More
Wait for recall replacement part was 3 weeks. Should have a better handle on backorder before scheduling service. Nice loaner and great service rep, Nicole. Should have a better handle on backorder before scheduling service. Nice loaner and great service rep, Nicole. More