Rick Hendrick BMW

The service was excellent. I worked with Sam M. He was knowledgeable, fun, and not overbearing. I did not feel pressured at all during my experience. Everyone was professional. I worked with Sam M. He was knowledgeable, fun, and not overbearing. I did not feel pressured at all during my experience. Everyone was professional. Everyone was a pleasure to work with. More

Outstanding service. Service Advisor and Technician were thorough and efficient. Trust my car with Hendrick BMW. Service Advisor and Technician were thorough and efficient. Trust my car with Hendrick BMW. More

Vry professional, and made my visit as convienient as possible in that i needed transport home after drop off. They provided it at no cost to me. Diagnosed why my convertible hardtop was stuck in the dow possible in that i needed transport home after drop off. They provided it at no cost to me. Diagnosed why my convertible hardtop was stuck in the down position. Fixed it and now my 10 yr. old convertible drives without rattles and my convertible top goes up and down smoothly. More

Everyone at Rick Hendrick BMW in Charleston are a great team to work with in providing outstanding service and sales support. Special ‘Thank you’ to Trae Glidewell for his help in obtaining an extended war team to work with in providing outstanding service and sales support. Special ‘Thank you’ to Trae Glidewell for his help in obtaining an extended warranty and maintenance on my X5, to Dustin Johnson for providing outstanding service and to Steve Prescott or his honest evaluation. Again everyone at this dealership is a pleasure to meet. Rick Hendricks can be very proud of this team! Thank you. More

We have used Hendricks BMW since 2015 when we moved to the Charleston area and have never been disappointed with the outstanding service. the Charleston area and have never been disappointed with the outstanding service. More

Worst experience ever! I’m still dealing with them after a month of ownership. Just sad. I definitely have a bad taste in my mouth after driving 3 hours to be treated unfai I’m still dealing with them after a month of ownership. Just sad. I definitely have a bad taste in my mouth after driving 3 hours to be treated unfairly. More

Everything went smoothly at Rick Hendrick BMW. I had an over all positive experience. At the end of the sale, Tristan Potter did a magnificent job explaining all the features of my brand new BMW. I had an over all positive experience. At the end of the sale, Tristan Potter did a magnificent job explaining all the features of my brand new BMW. He answered all my questions with satisfaction. He was very friendly and polite. More

Good and friendly. I would recommend to my friends and family to have the service here I would recommend to my friends and family to have the service here More

Repair prices were outrageous. I realize bmw quality always demands a premium, but for example: $600 to replace a headlight bulb? C’mon… I realize bmw quality always demands a premium, but for example: $600 to replace a headlight bulb? C’mon… More

The staff is wonderful, especially Nicole! ! She is so friendly and personable!! The staff makes needing to have work done on your car a pleasant experience. They are extremely helpful and acco ! She is so friendly and personable!! The staff makes needing to have work done on your car a pleasant experience. They are extremely helpful and accommodating!! More