Rick Hendrick BMW

Teresa Troutman and Alex Greene were amazing. Very smooth process. This is my 4th BMW and they treat their clients very well. Very smooth process. This is my 4th BMW and they treat their clients very well. More

Smooth process. Appt was on time and estimated time of completion was perfect. Excellent service department! Appt was on time and estimated time of completion was perfect. Excellent service department! More

You shouldn’t expect a poor rating from me … I’ve been buying cars here for more than 40 years. During that time we’ve basically agreed that I can save some money … and they can make some. Reasonable. buying cars here for more than 40 years. During that time we’ve basically agreed that I can save some money … and they can make some. Reasonable. More

Used sales department was very easy to work with. We live 1.5 hours away and they worked with us to purchase the car we wanted. Sales staff was honest and straightforward. We live 1.5 hours away and they worked with us to purchase the car we wanted. Sales staff was honest and straightforward. More

Smooth process from Frank sending me video prior to my visit and Jerry who greeted me outside and was very knowledgeable and went over every detail of the X5 once I arrived. visit and Jerry who greeted me outside and was very knowledgeable and went over every detail of the X5 once I arrived. More

I only brought the car in for routine maintenance, but it was done quickly. The waiting facilities were very nice. was done quickly. The waiting facilities were very nice. More

Service and work on target and on time…. detailed back brief on work and billing explanation. detailed back brief on work and billing explanation. More

Service visit to evaluate a steering issue. Service rep unable to duplicate the issue. Given that this is a steering issue, I believe the concern of a steering problem should have had much mo Service rep unable to duplicate the issue. Given that this is a steering issue, I believe the concern of a steering problem should have had much more evaluation. As a gearhead I know when a vehicle has a problem. More

I had a spectacular visit with Rick Hendrix BMW on Savannah Highway, Charleston, SC. I told Jarmin I had one hour to make a decision about a car. He had both cars that I was interested in having right Savannah Highway, Charleston, SC. I told Jarmin I had one hour to make a decision about a car. He had both cars that I was interested in having right there on the spot within 10 minutes of me calling: a white five series and a white seven series. Never in my imagination did I think something like that could be possible, even though he said he would have it. And, true his word, we made decision within an hour and out the door in maybe an hour or two more with paperwork. Eric was phenomenal to work with as well. Jarmin did great job helping us to arrive at our ultimate decision of the five series-even though I had my heart set on another seven, as I’ve had the last 20+ years. Certainly, it was an absolute pleasure; one of the easiest, thorough and most efficient as well as pleasurable experiences I’ve had a car dealership in well over 40 years! Jarmin, Eric, Jim, Sam and Andrew; my wife and I thoroughly enjoyed the experience. Now to find her a Q7! Cheers, Bob and Kimberly Biederman 4/28/2024 More

Very helpful team in getting my service issue addressed and get my car back on the road as quickly as possible. I also appreciated their willingness to help with my transportation needs. and get my car back on the road as quickly as possible. I also appreciated their willingness to help with my transportation needs. More