Rick Hendrick BMW

Alli was such a huge help and it was such a positive experience at BMW! experience at BMW! More

Very honest and helpful staff, especially my sales person, James Kerr. Absolutely no pressure either. Which I really appreciated. person, James Kerr. Absolutely no pressure either. Which I really appreciated. More

Teresa was great from start to finish and made the buying process easy. She stayed in touch the entire time as the car I was buying was being used as a loaner. When it came time to sign paperwork, I was in a process easy. She stayed in touch the entire time as the car I was buying was being used as a loaner. When it came time to sign paperwork, I was in and out in under 30 minutes as she had everything ready to go and the car was detailed and ready to go. I cant recommend her enough. More

The professionalism of the sales team is outstanding! The customer service not only of the sales team but the service department far exceeded my expectations. The customer service not only of the sales team but the service department far exceeded my expectations. More

Ive been a customer for decades and have not always been a fan of the service dept. This was a seamless, effortless, and pleasant. Everybody shined. a fan of the service dept. This was a seamless, effortless, and pleasant. Everybody shined. More

I traveled from NJ to SC in one day and when I arrived Friday night my tire had 2 bubbles in it. I called dealership, which I had never been to, at 5:50 pm and they confirmed they had tire and I could bri Friday night my tire had 2 bubbles in it. I called dealership, which I had never been to, at 5:50 pm and they confirmed they had tire and I could bring car in next day to replace it. Very friendly and efficient More

I enjoy coming to visit. The moment I enter the establishment friendly and , calm surroundings. I have worked with Terry and Theresa Troutman for years, and I happy they a The moment I enter the establishment friendly and , calm surroundings. I have worked with Terry and Theresa Troutman for years, and I happy they are still their. They are beyond words for service and guidance. Came in for service but then I had questions and lead to a big conversation about my needs. I retired and the my needs and how I use the car had changed. So I sat with my specialist Theresa and had a good conversation. I decided to try leasing and how that would work for me.. I feel good about the discussion and decision. Thanks again! More

Naturally, Rick Hendrick BMW has no loaners available,…. despite the fact that I purchased a CPO vehicle at this dealership for 3 months ago. despite the fact that I purchased a CPO vehicle at this dealership for 3 months ago. More

Wait for recall replacement part was 3 weeks. Should have a better handle on backorder before scheduling service. Nice loaner and great service rep, Nicole. Should have a better handle on backorder before scheduling service. Nice loaner and great service rep, Nicole. More

Outstanding experience with their entire team. This includes Alex Greene, Trae, Sam Morrow, Marly and Mark. Great culture of listening what we were looking for and then exceeding our expectation This includes Alex Greene, Trae, Sam Morrow, Marly and Mark. Great culture of listening what we were looking for and then exceeding our expectations every step along the way. Love this team. More