
Rick Hendrick BMW
Charleston, SC
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We have now done business with this dealership for the past 7 years and are always very satisfied with the service. We just purchased a 21021 X5 from them and it was a very smooth process. We would defini past 7 years and are always very satisfied with the service. We just purchased a 21021 X5 from them and it was a very smooth process. We would definitely recommend this dealership to anyone. More
John, Jim, Andrew and Adam were all very helpful and accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team ma accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team made the process easy while maintaining a high level of responsiveness and professionalism. Thank you. More
We worked with Sam Morrow to purchase our new X7. He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purc He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purchase. We would highly recommend Sam as well as Hendrick BMW. Also... another applause to Ian who was absolutely a X7 technology Wizard. This SUV has technology that was far above our skill level. Ian spent a great deal of time giving us an easy to understand and patient verbal tutorial of all the incredible bells and whistles that are included in our X7. If (or as my wife says "when") we return for our next BMW we will seek out Sam! Thank you Sam and Ian - you guys are great!! More
I was looking online, Frank Feliz made contact with me 6 weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Er weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Eric, Frank and Seth had me driving out with a 230i convertible. What a great experience Frank Feliz was simply the best! I will always buy my vehicles at Rick Hendrick BMW. More
The customer service could not be better. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. More