Rick Hendrick BMW

Each time I visit, the people make me feel welcome and listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You! More

Dealing with salesman Sam Martin was absolutely the best experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great in basic instruction on how to use electronics. More

Sam Martin was an absolute joy to work with. He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that day but by 6 pm the car was delivered to our home. Also kudos to Alex Greene for making the buying experience a smooth transaction. More

Jerry Pannell is the best. He was very, very helpful! Highly recommend purchasing a car from him. He was very, very helpful! Highly recommend purchasing a car from him. More

This was my first visit to this dealership. I thought I would be overwhelmed, but it was a great experience. I came in for a recall, and as expected, I received a list of items that need my att I thought I would be overwhelmed, but it was a great experience. I came in for a recall, and as expected, I received a list of items that need my attention. I didn’t feel any pressure to have those items completed at the time. I appreciated the video of my vehicle and the voiceover from the technician. It was easy to understand and I like the fact that I knew what he was talking about and it made sense. Alli, my service advisor, Was easy to deal with, and she was very knowledgeable. She put me at ease and again, it was a great experience. I’ll definitely be back. More

I made an appointment to repair my rear passenger window, which was shattered. I was told the part would be ordered. It wasn't. I called the day before to check if it was in, was passed to a couple of peop which was shattered. I was told the part would be ordered. It wasn't. I called the day before to check if it was in, was passed to a couple of people and the last one said she was sending a message to the appropriate area and they would call me. They didn't. The part was not ordered. So they had to keep the car for another day. There were no loaner cars available, but they sent me home in a Lyft. They were unable to approve a Lyft for me to get back to pick up the car. So I had to get an Uber myself. They did a nice job and cleaned up all the glass. They sent a nice video describing what was done on my scheduled maintenance. More

We were visiting a few weeks ago from out of state and bought a CPO car through Hendrick BMW and it was remarkably smooth. Sam was most helpful with all of our questions and patient with us as we were de bought a CPO car through Hendrick BMW and it was remarkably smooth. Sam was most helpful with all of our questions and patient with us as we were deciding on our car purchase. We were impressed with the level of service provided by the team and would highly recommend both the dealership and Sam! More

Keith my service advisor went above and beyond to ensure I received excellent service. He was very friendly and informative to work with. He was able to help find a solution to every issue that that arose I received excellent service. He was very friendly and informative to work with. He was able to help find a solution to every issue that that arose. More

Steve hilburn provided us an exceptional experience. The process was smooth and he was very transparent and respectful of our time: we will definitely be back! The process was smooth and he was very transparent and respectful of our time: we will definitely be back! More

The experience far exceeded my expectations! EVERYONE was delightful- professional and knowledgeable! My contact was Allie Mattison. EVERYONE was delightful- professional and knowledgeable! My contact was Allie Mattison. More