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Rick Hendrick BMW

Charleston, SC

4.8
1,281 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,281 reviews

May 09, 2025

Came in for the first time for a routine oil change. My service representative was professional and helpful. And I was in and out in just a little over an hour, fast service. More

by cgbiddix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 15, 2025 -

Rick Hendrick BMW responded

Hi Cgbiddix, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a fantastic day!

May 09, 2025

I had excellent experience with Daniel this week in the service dept. Thank you to Daniel More

by lblanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 15, 2025 -

Rick Hendrick BMW responded

Lblanton, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We can't wait to see you again, have a great day.

May 09, 2025

My service advisor was Max, he was very helpful, PATIENT with me AND taught me how to change my windshield wipers. He also reconnected my phone to the car. Thank you, Max! More

by Tnddoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Hardin
May 15, 2025 -

Rick Hendrick BMW responded

Tnddoyle, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Have an amazing day!

May 09, 2025

Nicole Floegel is a phantastic service advisor. Very professional and very efficient. And she always has a smile on her face. More

by secki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eylia Relendez (spelling ?), Nicole Floegel
May 15, 2025 -

Rick Hendrick BMW responded

Secki, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

May 08, 2025

Clean store. Peter Stuart is an amazing Salesman. Knowledgeable, patient and keeps on smiling. Everyone we met was professional yet friendly, from the BMW Guru t More

by ncwaters12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Christian Irelan, Peter Stuart
May 10, 2025 -

Rick Hendrick BMW responded

Ncwaters12, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

May 07, 2025

I've been a satisfied customer for over 3 years. Recently, I had some major engine problems. Daniel Lee made the process as smooth as possible, given the difficulty encountered in diagnosing what t More

by Betty.Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 10, 2025 -

Rick Hendrick BMW responded

Hi Betty.norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Awesome service as usual. Thank you for taking such great care of our vehicles. Always fantastic. More

by studriver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Alex Greene, Teresa Troutman, Terry Troutman, Nicole Floegel, Dustin Johnson, Megan Hulett, Keith Gill, Trae Glidewell, Jared Young
May 09, 2025 -

Rick Hendrick BMW responded

Studriver2, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Received excellent service on my vehicle. Staff were very helpful, and extra compliments to Max Hardin for his tech assistance. More

by blackwellt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Hardin
May 09, 2025 -

Rick Hendrick BMW responded

Hi Blackwellt, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2025

The customer service was great! I was kept informed at each step and the repairs were completed in a timely manner! More

by benmarks1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
May 04, 2025 -

Rick Hendrick BMW responded

Benmarks1980, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

May 02, 2025

The service staff member provided appropriate assistance and was extremely efficient to ensure I received the support I needed! More

by bill.amoroso10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 07, 2025 -

Rick Hendrick BMW responded

Bill.amoroso10, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

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