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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

April 11, 2025

I drive two hours to service my car at Rick Hendrick BMW because I trust them and they have always taken care of me and my car. The staff is professional and friendly. The facilities are clean and the work More

by rgales911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Daniel Lee
Report | Print
Apr 15, 2025 -

Rick Hendrick BMW responded

Rgales911, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

April 10, 2025

Hendrick BMW service department was kind and welcoming. This was my first visit. The entrance was clean. George, Geri and Dustin were friendly and well-organized. The customer waiting area was pleasant and More

by maryeaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Geri, Dustin Johnson
Report | Print
Apr 14, 2025 -

Rick Hendrick BMW responded

Maryeaddy, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

April 10, 2025

Convenient time hours, great check up video, nice and clean rest area, nice curtesy people More

by evarizzardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Apr 14, 2025 -

Rick Hendrick BMW responded

Hi Evarizzardi, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Thank you, and have a fantastic day!

April 09, 2025

Great experience purchasing and servicing our X5 so far! ! We would recommend them without reservation. More

by ddgepford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Apr 11, 2025 -

Rick Hendrick BMW responded

Ddgepford, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

The service department is incredible. Very friendly, helpful and knowledgeable. Daniel Always has everything organized and ready to go when I arrive. Always the best experience! More

by Ginger.Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Apr 10, 2025 -

Rick Hendrick BMW responded

Ginger.sanders, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Fast and super easy to work with If you want a good deal then look no more they guys know what they are doing Would recommend to everyone More

by hughie_455ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Adam Ballou
Report | Print
Apr 09, 2025 -

Rick Hendrick BMW responded

Hughie_455ss, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 04, 2025

Service was undeniably the best that I've had in the past 20 years with any dealership More

by pjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Apr 09, 2025 -

Rick Hendrick BMW responded

Pjenkins, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

They worked me in so that I did not have to leave and come back. More

by fVan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Apr 07, 2025 -

Rick Hendrick BMW responded

Hi Fvan! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

April 02, 2025

Service at Hendrick Charleston is great, Dustin Johnson, gets my vehicle services done. Great customer service. More

by telfairw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Report | Print
Apr 04, 2025 -

Rick Hendrick BMW responded

Telfairw, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 02, 2025

Hendricks auto was very good to deal with all employees where very nice and I would 100% go back More

by Shanemhart0612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Report | Print
Apr 04, 2025 -

Rick Hendrick BMW responded

Hello Shanemhart0612, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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