
Rick Hendrick BMW
Charleston, SC
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John Fulp & Trae Glidewell --> Great employees and a great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient More
I just purchased my new 2025 custom Trail Boss with Adam Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris More
The service team is top notch in my book. Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it comes to letting me know the status and what's going on with my vehicle. For this visit, Nicole was able to work her magic along with the service team mechanics to get me in and out as soon as possible. My overall experience working with the service team has always been a 10 out of 10! Additionally, I've been coming to this dealership for years and have bought several vehicles from them. Without a doubt, all of the staff are tremendously helpful, knowledgeable and courteous. I would recommend this facility to everyone I know looking to purchase a new vehicle. More
Very disappointed. Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally pi Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally picked it up days later, 2 malfunction alerts appeared on my display the following day. More
This was our first time at this Dealership. The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! More
Always a pleasure and so easy working with my salesman Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. More
Outstanding experience! The service team was exceptionally friendly and knowledgeable, would highly recommend the dealership for all your needs. The service team was exceptionally friendly and knowledgeable, would highly recommend the dealership for all your needs. More
Nicole Floegel is my go to service advisor at Rick Hendrick BMW. She is always pleasant, professional and thorough. Nicole stays informed about your repair work progress and provides timely service Hendrick BMW. She is always pleasant, professional and thorough. Nicole stays informed about your repair work progress and provides timely service updates as warranted. I always feel confident that I'm receiving the best possible service for my vehicle. More