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Rick Hendrick BMW

Charleston, SC

4.8
1,305 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,305 reviews

May 22, 2025

Nicole was great! She is always courteous, informative and knowledgeable. She makes the visit easy. More

by Ieesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Ieesha, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Have a wonderful day!

May 22, 2025

John Fulp & Trae Glidewell --> Great employees and a great sales & finance team John found the X3 I wanted so quickly and Trae was super efficient More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp, Trae Glidewell
May 24, 2025 -

Rick Hendrick BMW responded

Hi Brian, thank you so much for your positive comments about Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 22, 2025

I just purchased my new 2025 custom Trail Boss with Adam Olson and I couldn't be more happy and satisfied!! Thanks Adam for your top tier service. Thanks John Harris More

by Harrisjw1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Olson
May 24, 2025 -

Rick Hendrick BMW responded

Harrisjw1964, we really appreciate your positive review! We hope you have a fantastic day!

May 21, 2025

The service team is top notch in my book. Most of the time I usually work with either Dustin Johnson , or Nicole Floegel. They always greet me with a smile and are super knowledgeable when it More

by icetrae423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
May 24, 2025 -

Rick Hendrick BMW responded

Icetrae423, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 21, 2025

Very disappointed. Was told it was being worked on and would be ready soon. I was dropped off and found out they hadn't even started working on it. When I finally pi More

by bstanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alli Mattison
May 24, 2025 -

Rick Hendrick BMW responded

Bstanley, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager, Jared Young at 843-763-8403. Thank you for your time and we look forward to hearing from you soon.

May 20, 2025

This was our first time at this Dealership. The service was exceptional. Our service advisor was professional, friendly and answered all of our questions. The vehicle was promised as delivered! More

by MG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Hi Mg1, thank you so much for your positive comments about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

May 20, 2025

Always a pleasure and so easy working with my salesman Tom Heater. We have worked with him for over 20 years and he is always so knowledgeable, friendly and professional. I highly recommend. More

by Lynne G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My husband said Seth was great in finance, Tom Heater, Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Lynne G, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 19, 2025

SAM MORROW GAVE EXCELLENTSERVICE , KNOWLEDGE AND WAS AN ABSOLUTE PLEASURE TO DEAL WITH. THE BEST CAR BUYING EXPERIENCE i HAVE EVER HAD More

by ca.reda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
May 24, 2025 -

Rick Hendrick BMW responded

Hi Ca.reda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

May 18, 2025

Outstanding experience! The service team was exceptionally friendly and knowledgeable, would highly recommend the dealership for all your needs. More

by niemantoml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
May 24, 2025 -

Rick Hendrick BMW responded

Niemantoml, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2025

Nicole Floegel is my go to service advisor at Rick Hendrick BMW. She is always pleasant, professional and thorough. Nicole stays informed about your repair work progress and provides timely service More

by korolsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 24, 2025 -

Rick Hendrick BMW responded

Korolsea, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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