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Rick Hendrick BMW

Charleston, SC

4.8
1,248 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,248 reviews

March 28, 2024

Keaton and Eric were great! They handled the trade in and purchase very professionally, thank you, More

by LindelowDLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Eric Lauterbach
Mar 30, 2024 -

Rick Hendrick BMW responded

Hi Lindelowdll, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

March 26, 2024

Excellent service experience. Entire staff was attentive and did their best to make it a quick and smooth transaction! More

by dlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Keith Giacobe
Mar 28, 2024 -

Rick Hendrick BMW responded

Dlynn, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

March 26, 2024

Hendrick BMW was the only dealership in the area that had the part I needed in stock. The advisor scheduled my service right away and the service department was excellent in every way. More

by bjp_19426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Mar 28, 2024 -

Rick Hendrick BMW responded

Hello Bjp_19426, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2024

My service advisor (Taron Graves) customer service and professionalism was outstanding. He kept me updated on the status of my vehicle. I had a wonderful experience dealing with Mr Graves. I will definite More

by Z4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Mar 28, 2024 -

Rick Hendrick BMW responded

Z4, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2024

Great buying experience from the test drive to the negotiation process. Frank and his team were helpful in answering questions. Love the car as well! More

by mgombos11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Feliz
Mar 27, 2024 -

Rick Hendrick BMW responded

Mgombos11, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do! Have a fantastic day!

March 25, 2024

Great sales experience! Sam Morrow was great to work with, very helpful and knowledgeable. Very patient with all of our questions and helped me find the perfect car. Great i More

by LS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Mar 26, 2024 -

Rick Hendrick BMW responded

Ls, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!

March 24, 2024

Outstanding sales experience, seamless and smooth process! Onsite inventory was great and had many options. Outstanding sales team & process! Really truly work as a team and put the customers nee More

by Batsfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Storm, Alex Greene, Teresa Troutman, Adam Ballou, Sam Morrow
Mar 26, 2024 -

Rick Hendrick BMW responded

Batsfam, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We hope you have a fantastic day!

March 22, 2024

All good. Jon Bennett was super. So was Alex Greene. Got the car I wanted very fast. More

by Jethigpen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Trae Glidewell, Jon Bennett
Mar 26, 2024 -

Rick Hendrick BMW responded

Jethigpen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2024

Very professional and helpful team. Knowledgeable. Quick. Transparent. Excellent communications. Go above and beyond every time More

by JFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Nicole Floegel
Mar 26, 2024 -

Rick Hendrick BMW responded

Hi Jfb, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 20, 2024

I just had a flat tire that needed replacing which I’ve had done here before but my bmw rep was not as friendly and overly helpful as usual. I was a little taken back by it as I had a question about someth More

by Debbie johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 22, 2024 -

Rick Hendrick BMW responded

Hello Debbie Johnson, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and do hope to be of service in the future. If you have further needs or questions, please reach out! Have a great day!

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