Rick Hendrick BMW

Always a first class experience Distance Johnson has taken care of me for years. He is personable and looks after me like a friend. Great service!!!! taken care of me for years. He is personable and looks after me like a friend. Great service!!!! More

At last I have a service advisor that is around for more than a year. Taron is very professional and nice. He kept me informed. My only concern was it took overv24 hours to have my vehicle back. than a year. Taron is very professional and nice. He kept me informed. My only concern was it took overv24 hours to have my vehicle back. More

Expert at service and very professional. There was a small hiccup and their service recovery was tops. Service advisor and service person who did video really know their stuff and take pride There was a small hiccup and their service recovery was tops. Service advisor and service person who did video really know their stuff and take pride in getting it right! I felt so good about the service experience I bought another X1 before I left. More

Nicole took care of me again! The service was completed in a timely manner and everyone was professional. Thanks for the car wash. The service was completed in a timely manner and everyone was professional. Thanks for the car wash. More

Because I said I would drop off my car, it wasn’t ready for over 24 hours just for a simple oil change and check up. Next time I will wait for my car so it get’s completed quickly. If you drop it off, all for over 24 hours just for a simple oil change and check up. Next time I will wait for my car so it get’s completed quickly. If you drop it off, all other people who are waiting for their car get higher priority. They also washed my car, but it is dirtier than when I dropped it off. Looks like they washed the car, didn’t wipe it down, and parked it outside. So I have more dust on it than when I dropped it off. Now I have to go wash it again to get back to clean. More

Alli was extremely professional and knowledgable in my visit to the service center last week. it was the first time I had to wait for my vehicle and she checked in on me and continually updated me on the visit to the service center last week. it was the first time I had to wait for my vehicle and she checked in on me and continually updated me on the progress and was very clear and upfront on the repairs and pricing. I'd be happy to work with her again! More

We have now done business with this dealership for the past 7 years and are always very satisfied with the service. We just purchased a 21021 X5 from them and it was a very smooth process. We would defini past 7 years and are always very satisfied with the service. We just purchased a 21021 X5 from them and it was a very smooth process. We would definitely recommend this dealership to anyone. More

John, Jim, Andrew and Adam were all very helpful and accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team ma accommodating with the entire purchase process. This was a long distance purchase so we had to address the paperwork over email. The entire team made the process easy while maintaining a high level of responsiveness and professionalism. Thank you. More

Daniel Lee was very helpful in explaining the details about the service that our X3 was recieving about the service that our X3 was recieving More

We worked with Sam Morrow to purchase our new X7. He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purc He listened (and remembered) what we wanted and didn't want included in the vehicle. Sam was polite, respectful and we never felt pressured to purchase. We would highly recommend Sam as well as Hendrick BMW. Also... another applause to Ian who was absolutely a X7 technology Wizard. This SUV has technology that was far above our skill level. Ian spent a great deal of time giving us an easy to understand and patient verbal tutorial of all the incredible bells and whistles that are included in our X7. If (or as my wife says "when") we return for our next BMW we will seek out Sam! Thank you Sam and Ian - you guys are great!! More