Rick Hendrick BMW

Very responsive service; sage counsel; friendly people; clean reception area …. the the the the end clean reception area …. the the the the end More

Excellent service and very friendly. Only complaint is there was not a vehicle to borrow while the car was being serviced. Only complaint is there was not a vehicle to borrow while the car was being serviced. More

I was looking online, Frank Feliz made contact with me 6 weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Er weeks before my actual purchase, every week he would reach out with inventory that might interest me, I met this gentleman in person on 4/4/24 and Eric, Frank and Seth had me driving out with a 230i convertible. What a great experience Frank Feliz was simply the best! I will always buy my vehicles at Rick Hendrick BMW. More

The customer service could not be better. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. Nicole is awesome and Gerri who greeted was fantastic. Everyone is friendly and efficient. More

Each time I visit, the people make me feel welcome and listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You listen to my needs. My service advisor was Taron Graves this time and he could not have been more helpful! I walked out feeling special! Thank You! More

Sam Martin was an absolute joy to work with. He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that He worked hard to meet our expectations as far as color and upgrade packages for our new car. I must say we were not expecting to purchase a car that day but by 6 pm the car was delivered to our home. Also kudos to Alex Greene for making the buying experience a smooth transaction. More

Dealing with salesman Sam Martin was absolutely the best experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great experience we have ever had purchasing a car. A wonderful fellow. Andrew was easy and direct and clear in financing, and the Tech genius fellow great in basic instruction on how to use electronics. More

Jerry Pannell is the best. He was very, very helpful! Highly recommend purchasing a car from him. He was very, very helpful! Highly recommend purchasing a car from him. More

This was my first visit to this dealership. I thought I would be overwhelmed, but it was a great experience. I came in for a recall, and as expected, I received a list of items that need my att I thought I would be overwhelmed, but it was a great experience. I came in for a recall, and as expected, I received a list of items that need my attention. I didn’t feel any pressure to have those items completed at the time. I appreciated the video of my vehicle and the voiceover from the technician. It was easy to understand and I like the fact that I knew what he was talking about and it made sense. Alli, my service advisor, Was easy to deal with, and she was very knowledgeable. She put me at ease and again, it was a great experience. I’ll definitely be back. More

We were visiting a few weeks ago from out of state and bought a CPO car through Hendrick BMW and it was remarkably smooth. Sam was most helpful with all of our questions and patient with us as we were de bought a CPO car through Hendrick BMW and it was remarkably smooth. Sam was most helpful with all of our questions and patient with us as we were deciding on our car purchase. We were impressed with the level of service provided by the team and would highly recommend both the dealership and Sam! More