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Rick Hendrick BMW

Charleston, SC

4.8
1,291 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,291 reviews

March 22, 2024

All good. Jon Bennett was super. So was Alex Greene. Got the car I wanted very fast. More

by Jethigpen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Trae Glidewell, Jon Bennett
Mar 26, 2024 -

Rick Hendrick BMW responded

Jethigpen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2024

Very professional and helpful team. Knowledgeable. Quick. Transparent. Excellent communications. Go above and beyond every time More

by JFB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Nicole Floegel
Mar 26, 2024 -

Rick Hendrick BMW responded

Hi Jfb, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 20, 2024

I just had a flat tire that needed replacing which I’ve had done here before but my bmw rep was not as friendly and overly helpful as usual. I was a little taken back by it as I had a question about someth More

by Debbie johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 22, 2024 -

Rick Hendrick BMW responded

Hello Debbie Johnson, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and do hope to be of service in the future. If you have further needs or questions, please reach out! Have a great day!

March 19, 2024

The staff was Very hospitable and knowledgeable. I was overly impressed with the video you guys sent. Very very impressive More

by syderiagoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Mar 21, 2024 -

Rick Hendrick BMW responded

Syderiagoodwin, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

March 19, 2024

As always, they devoted as much time to me and my car as I could possibly expect.. More

by Russ Ritenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hattings, Daniel Lee
Mar 21, 2024 -

Rick Hendrick BMW responded

Russ Ritenour, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

March 18, 2024

Rick Hendrick BMW always takes great care of me whenever I need anything. I enjoy my visits when I get maintenance. More

by Robert d Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fulp, Patrick Hartman
Mar 21, 2024 -

Rick Hendrick BMW responded

Robert D Smith, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Have an incredible day!

March 15, 2024

Excellent dealership. Work performed in timely manner. Good communication, would highly recommend to any individual. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Mar 21, 2024 -

Rick Hendrick BMW responded

Ben, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 14, 2024

I think the service department personnel were very efficient. HOWEVER, I had a nail in my tire and they told me the tire needed replacement ($350). I took it to a reputable tire dealer and they char More

by Perojgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 21, 2024 -

Rick Hendrick BMW responded

Hello Perojgp, we appreciate you taking the time to leave us this feedback. In reviewing your information, we noticed that you have run flat tires. It is not within our policy to patch run flat tires, therefore, we recommended replacing the tire for your safety. We hope you have a great day and that you will consider us for service again in the future.

March 13, 2024

I have always had excellent service at this dealership. The service advisor kept me informed about my vehicle. This is my second BMW. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Mar 21, 2024 -

Rick Hendrick BMW responded

Louise, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2024

Jarmin was a pleasure to work with! He answered all of my questions and went above and beyond to make sure my vehicle was ready for me! More

by jennandyp1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Eric Lauterbach, Jarmin Blackmon
Mar 21, 2024 -

Rick Hendrick BMW responded

Hello Jennandyp1, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care!

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