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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

February 05, 2024

Nicole is a superstar in the service department and I’ve not had a bad experience at the dealership from time of purchase though the warranty period More

by Brianbhoy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Feb 09, 2024 -

Rick Hendrick BMW responded

Brianbhoy, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

February 05, 2024

Their service department is efficient and friendly. They let me know when service was due and then called to make an appointment. The service took the amount of time that they told me it would keeping More

by dmpoulnot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jake Bowers
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Feb 09, 2024 -

Rick Hendrick BMW responded

Dmpoulnot, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

February 03, 2024

Having worked with BMW dealers in Boston, New Zealand,and HongKong over the years I would rate the Charleston Hendricks as #1. This is all due to Sam who is one of the nicest and most knowledgeable sales pro More

by rwesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom, Sam Morrow
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Feb 07, 2024 -

Rick Hendrick BMW responded

Rwesley, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We can't wait to see you again, have a great day.

February 02, 2024

Start to finish was a great buying experience. They were very busy and still made it easy More

by jpleonard1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Jim Story, Sam Morrow, Frank Feliz, Ian Chaderton
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Feb 07, 2024 -

Rick Hendrick BMW responded

Jpleonard1130, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

January 31, 2024

Everything was done professionally from start to finish. Great job by the team At Charleston Rick Hendrick BMW More

by Jnatili
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Adam Ballou
Report | Print
Feb 02, 2024 -

Rick Hendrick BMW responded

Hi Jnatili, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

January 30, 2024

Responsive team with wonderful service and great product. This Dealership has its act together and is highly recommended. More

by Mdcmercy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ballou
Report | Print
Feb 01, 2024 -

Rick Hendrick BMW responded

Hi Mdcmercy, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again, and have a fantastic day!

January 30, 2024

Dustin demonstrates professionalism in every aspect of the visit and the service! I look forward to working with him on the future! More

by Rouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
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Jan 31, 2024 -

Rick Hendrick BMW responded

Rouser, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an incredible day!

January 30, 2024

Nicole is the absolute best. I love working with her. she is professional, knowledgeable and most helpful. More

by carrie.lunceford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Carrie.lunceford, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2024

I love this place! !! And my last advisor was so professional and helpful. Rick Hendrick BMW Brock’s!!! More

by AlbertinaW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Hi Albertinaw, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! Hope your day is amazing!

January 29, 2024

Extremely pleased with this transaction at Hendrick BMW. Mr. Fulp was courteous, personable, knowledgeable and helpful. I was treated professionally throughout, and I am quite satisfied with the vehicle a More

by jewelsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Fulp
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Jewelsch, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're looking forward to your next visit with us! Have an amazing day!

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