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Rick Hendrick BMW

Charleston, SC

4.8
1,291 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,291 reviews

March 08, 2024

Salesman Sam and service Tyvon both are great! Highly recommend them both for sales and service. More

by deniseincharleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Morrow, Jared Young, Taron Graves
Mar 21, 2024 -

Rick Hendrick BMW responded

Deniseincharleston, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

All aspects of the transaction were handled with patience and professionalism, and knowledge. The salesman no doubt was intent on selling a car; however, never pressured to “close” and was nothing but polit More

by prb.bell
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton Adams
Mar 12, 2024 -

Rick Hendrick BMW responded

Prb.bell, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks for taking the time to leave us this information about your recent visit. Take care!

March 07, 2024

Steven and Strom were great. I knew what I was looking for and they made the process quick and easy More

by twellman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn
Mar 21, 2024 -

Rick Hendrick BMW responded

Twellman, we are so happy to read such a great review about Rick Hendrick BMW! Thank you, and have a fantastic day!

March 04, 2024

Staff are always friendly and helpful. I feel welcome every time I go there. The service quality is wonderful. More

by Heather.C.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Mar 12, 2024 -

Rick Hendrick BMW responded

Heather.c.long, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

Fabulous serice experince and i am a past Mercedes Benz owner for 40 years!!! Excellent More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ballou, Keith Giacobe
Mar 12, 2024 -

Rick Hendrick BMW responded

Hi Macon, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2024

Rick Hendrick BMW is all about customers and satisfaction. They work hard to make it easy and there is no hard sell. I found the perfect car for me in a city far away and asked them to go grab i More

by Ty Cobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Nicole Floegel, Dustin Johnson
Mar 06, 2024 -

Rick Hendrick BMW responded

Mr. Cobb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We are always more than happy to assist you if anything else comes up. Thank you and have a wonderful day!

February 29, 2024

Dustin Johnson was great to work with. Friendly, knowledgeable and professional. This was my first BMW service experience and it went well. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 03, 2024 -

Rick Hendrick BMW responded

Bob, we are so happy to read such a great review about Rick Hendrick BMW! We're looking forward to your next visit with us! Have a great weekend!

February 28, 2024

Teresa Troutman is an exceptional salesperson-very knowledgeable, thorough, professional and efficient. More importantly she is an outstanding human being who helped me for the first time in 2020 when More

by Memphisrao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Mar 01, 2024 -

Rick Hendrick BMW responded

Memphisrao, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2024

Professional, efficient, respectful of customer’s time and a great attitude. I felt valued as a customer. Waiting area very comfortable. More

by Carolina
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Taylor, Keith Giacobe
Mar 01, 2024 -

Rick Hendrick BMW responded

Hi Carolina, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2024

Very prompt repair of chip damage rendering car un-drivable. Pleasant as well as competent. More

by cmesdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Mar 01, 2024 -

Rick Hendrick BMW responded

Cmesdad, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. We're glad to hear we delivered such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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