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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,247 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

January 29, 2024

Came into the dealership to get a service inspection and by an extended warranty. They made the process very simple and easy. More

by jjacobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Jjacobin, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 29, 2024

Exceptional communications throughout the repair process. Definitely a top notch experience and recommend this dealership More

by JSawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Jsawyer, we are so happy to read such a great review about Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2024

Excellent service from both the mechanic and the service rep. They were both knowledgeable and friendly. More

by lsitlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Lsitlinger, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Have a fantastic day!

January 26, 2024

The team of service professionals are always welcoming and professional. They make me and my dog feel special every time we come in to the dealership. Thank you all for being so kind to us. More

by Ladybnice2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Ladybnice2u, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for the great review!

January 24, 2024

Very professional team from the front desk through the service technician. Service was completed as expected and returned in super clean condition! More

by g11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

G11, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. If you have any further questions, please give us a call. We're always happy to help! Have a stellar day!

January 24, 2024

Excellent sales and service experiences. Sam got us the vehicle we want and Ian showed us how to best use the features. Terry set up the service visit and Daniel executed it. Good teamwor More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Sam Morrow, Daniel Lee, Ian Chaderton
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Ab, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2024

Hendrick BMW service is best in class. My service rep kept me informed and provided the vehicle within the promised time window. More

by Philip Ufkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Hi Philip Ufkes, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day.

January 23, 2024

Excellent communication throughout process and quality work in a timely manner. The staff is an exceptional in all areas and exceeding expectations at every turn and detail. More

by Mike Kiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Erica Hattings, Jake Bowers, Jimmy Corder, Daniel Lee
Report | Print
Jan 31, 2024 -

Rick Hendrick BMW responded

Hi Mike Kiser, thank you so much for your positive comments about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2024

When you walk in you are family. From being greeted to the last signature it was flawless. More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson, Taron Graves, Keith Giacobe, Daniel Lee
Report | Print
Jan 24, 2024 -

Rick Hendrick BMW responded

Jared, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2024

John Fulp was a great salesman. My husband and I really liked him. He also took my calls after purchasing my vehicle. More

by staphnewing
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Report | Print
Jan 23, 2024 -

Rick Hendrick BMW responded

Staphnewing, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

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