
Rick Hendrick BMW
Charleston, SC
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All aspects of the transaction were handled with patience and professionalism, and knowledge. The salesman no doubt was intent on selling a car; however, never pressured to “close” and was nothing but polit and professionalism, and knowledge. The salesman no doubt was intent on selling a car; however, never pressured to “close” and was nothing but polite and professional. Through the years we have purchased many vehicles, and can emphatically state our experience here was excellent. More
Rick Hendrick BMW is all about customers and satisfaction. They work hard to make it easy and there is no hard sell. I found the perfect car for me in a city far away and asked them to go grab i satisfaction. They work hard to make it easy and there is no hard sell. I found the perfect car for me in a city far away and asked them to go grab it for me and they did. Great collaborators! Great team and service. Been a loyal customer for years and won’t go anywhere else! More
Dustin Johnson was great to work with. Friendly, knowledgeable and professional. This was my first BMW service experience and it went well. Friendly, knowledgeable and professional. This was my first BMW service experience and it went well. More
Teresa Troutman is an exceptional salesperson-very knowledgeable, thorough, professional and efficient. More importantly she is an outstanding human being who helped me for the first time in 2020 when knowledgeable, thorough, professional and efficient. More importantly she is an outstanding human being who helped me for the first time in 2020 when we leased a new car in Charleston. She made sure we had the vehicle with all our specifications delivered straight from the factory and on time for our son's wedding. Although I moved to NC, and the dealerships here were very interested in buying my 2021 car with < 4000 miles , I specifically chose to come back to Teresa Troutman. Teresa, where ever in the country you may have been I would have sought you out for the this - am grateful to you not only for your expertise but your sensitivity in dealing with my personal situation both in 2020 and now and having the car driven and delivered to me at home. In three years time you can be sure I will come back to do business with you once more! And hopefully for many years to come . Appreciate all your help ! A special thanks also to the two young men who brought my car up here. Best Wishes, VR- More