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Rick Hendrick BMW

Charleston, SC

4.8
1,291 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,291 reviews

February 23, 2024

james kerr is a very knowledgeable salesperson with a winning personality. found the perfect car and had it shipped in within 24 hours. More

by m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Feb 27, 2024 -

Rick Hendrick BMW responded

M, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2024

Great service, great results, very easy to work with! Nicole Floegel is my service advisor and she is the best! More

by sbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Feb 27, 2024 -

Rick Hendrick BMW responded

Hi Sbarber, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2024

Terrific with customers , honest and work hard to please the customer Very informed and knowledgeable More

by bobsiegel4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Steven Hilburn
Feb 24, 2024 -

Rick Hendrick BMW responded

Bobsiegel4, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2024

I would say the service was very vanilla. I’m not sure if they ultimately solved the problem or not More

by Mitch.goldenberg11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Feb 24, 2024 -

Rick Hendrick BMW responded

Hi Mitch.goldenberg11! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

February 19, 2024

they were able to fit me in when i had to change the appointment and i appreciated it More

by elise.freed92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Feb 24, 2024 -

Rick Hendrick BMW responded

Elise.freed92, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2024

Nothing short of fantastic! Nicole found out what I needed, worked with me on the logistics of getting it back. For the repair it was in the shop and out of the shop, Ed thank y More

by willsmith7151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Meridith, Nicole Floegel
Feb 24, 2024 -

Rick Hendrick BMW responded

Willsmith7151, we are so happy to read such a great review about Rick Hendrick BMW! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We hope you have a great day!

February 18, 2024

Hendricks BMW performed the service, provided video of the inspection and notified upon completion. Service advisor , Taron, kept me informed.and informed up front any charges that would be required. No s More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Taron Graves
Feb 24, 2024 -

Rick Hendrick BMW responded

Bernie, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

February 16, 2024

You guys are terrific. I just took my Expedition to a Ford dealership a couple weeks before having the BMW serviced by Hendricks. We literally walked out of your dealership More

by ejv303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Feb 24, 2024 -

Rick Hendrick BMW responded

Hi Ejv303, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for the great review!

February 16, 2024

Had low pressure in tire. .Nail found but couldn't repair. Complimentary inspection done as new tire was installed. More

by jebcain44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mayne, Dustin Johnson
Feb 24, 2024 -

Rick Hendrick BMW responded

Jebcain44, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2024

Great service team. Nicole Floegel my service advisor is absolutely amazing - simply the best. Always upbeat, welcoming, makes time to make you feel like the most import More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Feb 24, 2024 -

Rick Hendrick BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day.

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