
Rick Hendrick BMW
Charleston, SC
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Nothing short of fantastic! Nicole found out what I needed, worked with me on the logistics of getting it back. For the repair it was in the shop and out of the shop, Ed thank y Nicole found out what I needed, worked with me on the logistics of getting it back. For the repair it was in the shop and out of the shop, Ed thank you for your attention to detail and swift repair. I am amazed at how quick I got my vehicle back. I could not ask for a better experience. Thank you for taking care of my 330. 10 of 10 would recommend to anyone needing service. More
Hendricks BMW performed the service, provided video of the inspection and notified upon completion. Service advisor , Taron, kept me informed.and informed up front any charges that would be required. No s the inspection and notified upon completion. Service advisor , Taron, kept me informed.and informed up front any charges that would be required. No surprises. All in all an exceptional experience More
You guys are terrific. I just took my Expedition to a Ford dealership a couple weeks before having the BMW serviced by Hendricks. We literally walked out of your dealership I just took my Expedition to a Ford dealership a couple weeks before having the BMW serviced by Hendricks. We literally walked out of your dealership and said based purely on service we will only buy BMW in the future. Night and day - even the coffee! More
Great service team. Nicole Floegel my service advisor is absolutely amazing - simply the best. Always upbeat, welcoming, makes time to make you feel like the most import Nicole Floegel my service advisor is absolutely amazing - simply the best. Always upbeat, welcoming, makes time to make you feel like the most important person when she interacts with you!! Hendrick is lucky to have her as the face to the customer, she makes us wanting to come back - think about it who really wants to take a car in for service?? Nicole makes the experience terrific More