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Rick Hendrick BMW

Charleston, SC

4.8
1,248 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,248 reviews

January 20, 2024

John Fulp was a great salesman. My husband and I really liked him. He also took my calls after purchasing my vehicle. More

by staphnewing
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Jan 23, 2024 -

Rick Hendrick BMW responded

Staphnewing, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

January 20, 2024

Super quick! All around a great experience! Very happy. I found what wanted and my sales rep made it happen seamlessly! More

by Cici
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Jan 23, 2024 -

Rick Hendrick BMW responded

Cici, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us! Have a great day!

January 20, 2024

My client advisor, John Fulp, was outstanding. This is the second time he has helped me buy a car and he is professional, knowledgeable, and thorough. Had our paperwork all ready for us and made i More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman - 5 stars, John Fulp
Jan 23, 2024 -

Rick Hendrick BMW responded

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

January 19, 2024

This is a great dealership! Nicole in service is the best at her job I have ever seen and that is over 45 years worth of BMWs. She is so helpful, informative and accountable! More

by Ty Cobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 23, 2024 -

Rick Hendrick BMW responded

Hi Ty Cobb, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2024

Todd made this transaction easy . This is my third purchase My car was ready for me the next looking great More

by bafpeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Taylor
Jan 23, 2024 -

Rick Hendrick BMW responded

Bafpeck, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Have a great day!

January 18, 2024

Perfect visit to the service department from the scheduling to completion of the work and complimentary car wash. More

by mark k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Jan 20, 2024 -

Rick Hendrick BMW responded

Mark K, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Have a great day!

January 18, 2024

My salesman (Tom Heater), the sale manager, the genius all were knowledgeable, courteous and helpful. I couldn't ask for anything more. Plus, I love the new car. More

by edwardprice83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Tom Heater, Terry Troutman, Zach Leff, Jon Bennett
Jan 20, 2024 -

Rick Hendrick BMW responded

Hi Edwardprice83, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Have a great day!

January 17, 2024

Wonderful, prompt service for my car. Provided a video directly from the technician about car status More

by SReddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Jan 19, 2024 -

Rick Hendrick BMW responded

Sreddy, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day!

January 16, 2024

Love it. Every part is customer focus, friendly, and professional. Service is a breeze from appointment to pickup. More

by jackerleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Jan 19, 2024 -

Rick Hendrick BMW responded

Jackerleen, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2024

Enjoyed our experience with BMW service. The communication was excellent between us and advisor . Thank you Jake and Ally! More

by JACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally she is new ., Jake Bowers
Jan 17, 2024 -

Rick Hendrick BMW responded

Jackie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you have any further questions, please don't hesitate to reach out! Have a great day!

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