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Rick Hendrick BMW

Charleston, SC

4.8
1,249 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,249 reviews

December 30, 2023

Always a good experience. Everyone is always professional and knowledgeable and very helpful.. I always appreciate the attention to detail. More

by Friar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jan 01, 2024 -

Rick Hendrick BMW responded

Friar10, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out! Have a Happy New Year!

December 30, 2023

John Fulp, my client advisor, was very helpful, knowledgeable and professional. John was easy to work with and I would recommend to my friends. John had another visit today and he took the time to More

by fredmcmahon374
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fulp
Jan 01, 2024 -

Rick Hendrick BMW responded

Fredmcmahon374, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and a very Happy New Year!

December 28, 2023

Mr. Heater was a pleasure to do business with. He was knowledgeable and very helpfull. The BMW genius did an excellent job explaining all of the new cars features. More

by JermJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Dec 30, 2023 -

Rick Hendrick BMW responded

Hi Jermj, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great New Year!

December 28, 2023

Tom Heater has been my GO TO GUY. He has found me 2 Perfect Vehicles in the past 5 years.....and is on the lookout for my next one. He keeps me informed of opportunities.....and is More

by Rick Stein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Dec 30, 2023 -

Rick Hendrick BMW responded

Rick Stein, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us! Take care, and have a fantastic New Year!

December 28, 2023

We had great communication from Keith on our issues as they worked through the correct solutions. More

by ehdent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Dec 30, 2023 -

Rick Hendrick BMW responded

Ehdent2, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2023

Excellent service. Fast, reliable and dependable. I received a loaner car while my car was being serviced. More

by Cdghall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Dec 29, 2023 -

Rick Hendrick BMW responded

Cdghall, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2023

Jerry Pannell was the absolute best auto sale advisor that I have worked with. He worked tirelessly to find the car that I wanted with the very strict constraints that I gave him. I did not want to bend, More

by thmpsnjac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Dec 29, 2023 -

Rick Hendrick BMW responded

Thmpsnjac, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Happy New Year!

December 26, 2023

Jerry and Alex made me a believer in Hendrick BMW of Charleston. They went above and beyond. More

by pastorescm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Alex Greene
Dec 28, 2023 -

Rick Hendrick BMW responded

Hi Pastorescm, thank you so much for your positive comments about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day and a Happy New Year!

December 26, 2023

The real difference in dealerships is the Experience, which means to me the Sales Team. My experience at Rick Hendrick BMW was led by Sam Martin, and was a very positive experience, beyond expectations. More

by bfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Sam Martin
Dec 28, 2023 -

Rick Hendrick BMW responded

Bfranklin, we are so happy to read such a great review about Rick Hendrick BMW! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We wish you a Happy New Year!

December 25, 2023

Great service and service advisors. Attention to detail and very professional advisors every time and I have been a customer since 2000. More

by Friar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Jake Bowers, Taron Graves
Dec 30, 2023 -

Rick Hendrick BMW responded

Friar10, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fabulous day!

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