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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,248 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,248 reviews

December 22, 2023

Great people and great service. Dustin was a super easy and knowledgeable. He made my experience painless. More

by jordanlash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Keaton Adams
Report | Print
Dec 30, 2023 -

Rick Hendrick BMW responded

Hello Jordanlash11, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

December 21, 2023

Great experience from greeting till we drove off the lot. Nice people, Sales interested in and met our needs. All good! More

by dmosgrov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Dmosgrov, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Everyone was very helpful and knowledgeable. No pressure tactics and loved being there. Love my new X4 More

by john.maver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr, Zach Leff
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

John.maver, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2023

Expert service with service advisors that are friendly and knowledgeable and service techs that are very good at their craft. All the work was done correctly, within the time promised, and within the esti More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Keith, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2023

This service department is the best I have ever encountered. Nicole was superb in assisting me. She should be cloned. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strom, Nicole Floegel
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

George, we are so happy to read such a great review about Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 19, 2023

Great service, great communication from the whole team. It wasn’t cheap, but service was great. More

by plamotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Plamotte, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

December 18, 2023

Loved the whole experience. Service advisor Daniel Lee kept me well informed and delivered my fixed and clear car back to me on time. The text with the tech’s examination of my More

by Woodster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Woodster, we are glad we could help! If you have any further questions, please don't hesitate to reach out! Have a wonderful holiday weekend!

December 15, 2023

Service was great and service advisor even better. Nicole is delightful and kept me informed on timing for service. 1 More

by Barbaramcduffie47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Barbaramcduffie47, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

December 15, 2023

Terry Troutman is the best and the service director leads a great team. I wouldn't bring my BMW anywhere else. More

by Lg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Erica Hattings, Jake Bowers, Jared Young, Taron Graves, Keith Giacobe, Jimmy Corder, Daniel Lee
Report | Print
Dec 16, 2023 -

Rick Hendrick BMW responded

Lg, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

December 14, 2023

Very attentive and very clean well-maintained and service is incredible! Dustin Johnson, my service advisor. Did an amazing job and introduced me to the Shop foreman for some technical questions Todd. More

by vargo89190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Jake Bowers
Report | Print
Dec 16, 2023 -

Rick Hendrick BMW responded

Vargo89190, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Have a great day!

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