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Rick Hendrick BMW

Charleston, SC

4.8
1,247 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,247 reviews

November 15, 2023

Teresa Troutman and Sales Manager Alex Greene were exceptional to work with on the recent purchase of my new BMW X7. They both were extremely helpful, knowledgeable and a pleasure to conduct business More

by sdje31
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Strom Altman Jr.; Ian Chaderton, Alex Greene, Teresa Troutman
Nov 17, 2023 -

Rick Hendrick BMW responded

Hi Sdje31, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have an amazing day!

November 14, 2023

Very disappointed with Hendrick's service departments (CLT & CHS) and BMW in general. Had car serviced in CLT and then when we were in CHS area it wouldn't start. CHS BMW re-did much of what CLT di More

by origins.capote_0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Bowers
Nov 17, 2023 -

Rick Hendrick BMW responded

Hi Origins.capote_0t, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts. Have a good day.

November 10, 2023

My experience with Rick Hendrick has been great every time I’ve needed service. They are courteous and I love how the mechanic videos and explains what he is looking at and sends it to my phone. I am ve More

by aedicenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Nov 15, 2023 -

Rick Hendrick BMW responded

Hi Aedicenzo, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

November 09, 2023

Nicole and Jared were very gracious and helpful. My entire experience was wonderful. Thank you. More

by inabinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jared Young
Nov 11, 2023 -

Rick Hendrick BMW responded

Inabinet, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2023

Sam Martin did a great job in showing us the differences between different models and makes. After his patient presentation we did decide on the BMW 530i. Many times with a purchase of this magnitude you le More

by Bobkurkiewicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Nov 11, 2023 -

Rick Hendrick BMW responded

Bobkurkiewicz, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 07, 2023

Easy access to scheduleing maintenance. Dependable and fair service experience with great communication. I would highly recommend. More

by sdwiles843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Nov 11, 2023 -

Rick Hendrick BMW responded

Sdwiles843, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW!

November 04, 2023

I don’t have a history of confident in dealers however this trip was great. More

by cnell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Nov 07, 2023 -

Rick Hendrick BMW responded

Cnell7, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2023

John was a pleasure to work with. He was courteous, professional and provided great service. More

by Dee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Fulp
Nov 01, 2023 -

Rick Hendrick BMW responded

Dee, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2023

The sales and service departments are truly outstanding at Rick Henrick BMW in Charleston, SC. More

by ginaz1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Bowers, Trae Glidewell, John Jovaneli
Nov 02, 2023 -

Rick Hendrick BMW responded

Ginaz1234, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

I worked with Trae and Sam with my most recent purchase and they were fantastic. Very knowledgeable and professional. Always a pleasure. They went above and beyond. More

by drmichaelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow
Nov 01, 2023 -

Rick Hendrick BMW responded

Hi Drmichaelis! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thanks for taking the time to let the world know about your positive experience. Have a great day!

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