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Rick Hendrick BMW

Charleston, SC

4.8
1,246 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,246 reviews

October 28, 2023

Hendricks always treats me well. I’m able to get a loaner and the work is completed, my car is washed, and everything is done as explained. More

by june2663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but the woman handling the loaner cars was also excellent ., Keith Giacobe
Nov 01, 2023 -

Rick Hendrick BMW responded

Hi June2663, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

October 27, 2023

Todd Taylor is as good as it gets! Todd was their for my X-3, X-7 and 5 series experience, which was amazing. I came in for something more sporty but just as nice! Todd said, “ i kno More

by yclaibourn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan , Todd Taylor
Nov 01, 2023 -

Rick Hendrick BMW responded

Yclaibourn, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2023

Jake Bowers was an exceptional service provider! ! Many thanks and appreciate his professional and personal attention! More

by marionusdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Nov 01, 2023 -

Rick Hendrick BMW responded

Marionusdan, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. If you're ever in need of more help, please let us know! Thank you, and have a fantastic day!

October 26, 2023

Client Advisor, Mickey Ellington, was a pleasure to work with. Courteous, knowledgeable and very trustworthy. More

by johnt.2@comcast.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Ellington
Nov 01, 2023 -

Rick Hendrick BMW responded

Hello Johnt.2@comcast.net, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

October 25, 2023

Tom Heater and his team did a wonderful job, and I am completely satisfied with my new purchase. More

by Gwgephartjr
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Nov 01, 2023 -

Rick Hendrick BMW responded

Gwgephartjr, we are so happy to read such a great review about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

October 25, 2023

Nicolle handled our needs and got us in and out in less than two hours. Kept us informed of the service progress and advised that the car was going through car wash and ready shortly . She is an asset to t More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Nov 01, 2023 -

Rick Hendrick BMW responded

Max, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

October 25, 2023

Jake was very helpful in assisting and relaying updates from the service technicians for my car More

by siobhan.eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers, Taron Graves
Nov 01, 2023 -

Rick Hendrick BMW responded

Siobhan.eileen, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! We look forward to your next visit! Take care!

October 23, 2023

Purchased my 4th or 5th BMW from Hendrick, a 2024 BMW 430i. Sales rep was Tom Heater. Every aspect of the transaction from ordering the car, status updates, arrival, and then actually acquiring the new More

by macdermott
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Tom Heater
Oct 25, 2023 -

Rick Hendrick BMW responded

Macdermott, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

Excellent Customer Service and exceptional experience with the staff.. The wait was minimal and my car was cleaned. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Oct 25, 2023 -

Rick Hendrick BMW responded

Sharon, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help! We hope you have an amazing day!

October 22, 2023

Nicole is absolutely splendiferous. She’s fun, professional, and best of all, fashionable! She just knows how to get stuff done..you know!? She does mess around! Yeah. She’s unstoppable More

by BEYFAN444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Oct 24, 2023 -

Rick Hendrick BMW responded

Beyfan444, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a BEYutiful day!

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