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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,245 Reviews
Call Dealership (855) 420-1133
View Awards

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,246 reviews

October 20, 2023

Service representative and technicians were great! Details were provided clearly and all followup was extremely professional. More

by keithshenton
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Oct 24, 2023 -

Rick Hendrick BMW responded

Keithshenton, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! We are always more than happy to assist. Take care!

October 20, 2023

Always a great experience when getting my car serviced! ..Nichole makes it so easy!..always goes above and beyond to ensure everything is perfect with my appointment. More

by Lisa.Ruzowicz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Oct 24, 2023 -

Rick Hendrick BMW responded

Lisa.ruzowicz, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2023

We were traveling out of town and needed some work done before we got on the road. Dustin was able to get us an appointment at the last minute. We appreciate all they did to help make our car safe. More

by anne wannamaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Oct 21, 2023 -

Rick Hendrick BMW responded

Anne Wannamaker, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks so much!

October 17, 2023

Second opinion for repair came in >4K less than the local repair shop’s estimate of “what they thought was wrong”. Everyone very pleasant, accommodating, great communication about where we were with part ord More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
Oct 21, 2023 -

Rick Hendrick BMW responded

Km, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 17, 2023

I was appreciative of the written check up report they gave me. Provides peace of mind. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Oct 21, 2023 -

Rick Hendrick BMW responded

Frank, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 17, 2023

Service is efficient and comprehensive with everything explained in writing. Waiting area includes a quiet space for working More

by suzie.bosstick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Oct 21, 2023 -

Rick Hendrick BMW responded

Suzie.bosstick, we are glad we could help! We're looking forward to your next visit with us!

October 16, 2023

Nicole in service is so helpful and efficient that she would be the reason I’d buy another bmw. All intrr More

by Kdavis150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Oct 17, 2023 -

Rick Hendrick BMW responded

Hi Kdavis150, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

October 12, 2023

The work was good and the service was good they took good care of my cat like it was there own More

by leroy.rollerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jimmy Corder
Report | Print
Oct 14, 2023 -

Rick Hendrick BMW responded

Leroy.rollerson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

Excellent to work with from walking in the door the first time, to driving away with my new to me BMW 430i. Would recommend to everyone! More

by Sharon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Martin
Report | Print
Oct 14, 2023 -

Rick Hendrick BMW responded

Hi Sharon, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let everyone know. Have a great day!

October 12, 2023

A 27 year Benz customer now 100% sold on BMW and the Hendrick experience and in dealing with salesman Sam Morrow. A seamless experience, from vehicle selection, locating the 2024 5X and delivery of the More

by rjefferysr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Chaderton, Sam Morrow
Report | Print
Oct 14, 2023 -

Rick Hendrick BMW responded

Rjefferysr, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a wonderful weekend!

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