
Rick Hendrick BMW
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,247 reviews
This well staffed and beautifully appointed dealership has a huge selection of new BMWs. The staff is very knowledgeable and friendly. The buying/leasing process is smooth and hassle free. I enjoyed worki has a huge selection of new BMWs. The staff is very knowledgeable and friendly. The buying/leasing process is smooth and hassle free. I enjoyed working with my sales associate and all other members of the team. I can’t say enough good things about Rick Hendrick BMW. More
Outstanding sales staff, delivery and genius crew. From the first encounter to the test drive to the business manager, Hendrick BMW delivers. Theresa Troutman is an incredible salesperson who knows From the first encounter to the test drive to the business manager, Hendrick BMW delivers. Theresa Troutman is an incredible salesperson who knows her vehicles and makes the whole experience a breeze. A+ grade for this Hendrick Charleston team. More
Yes, please pass on my comments to management at Rick Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the brand in quite some time. After listening to my concerns and objectives for another vehicle, Tom brought me up to speed and gave me a thorough overview of the X3 and X4 models as well as the differences from the X1 and X5 platforms to help me narrow my search. From there, Tom helped me source a high quality, low mileage certified BMW X3 in the color and optional equipment I was looking for. He is extremely easy to work with, very knowledgeable, professional and patient as it took several visits and iterations of available cars to review as well as finance options. He is truly a professional operating at the highest level. I might also add that my journey started with a desire to purchase a completely different type of vehicle from another brand so he had quite the challenge to overcome and win me over. Kudos to Tom and Rick Hendrick. More
Great experience with Daniel Lee and team. I normally deal with Hendrick BMW in Charlotte, but needed a tire fixed before traveling back. Same great service, professionalism and kindness! So I normally deal with Hendrick BMW in Charlotte, but needed a tire fixed before traveling back. Same great service, professionalism and kindness! So appreciative of the team! More
Very helpful and thorough! Great communication! Chad was super helpful and made my experience a great one! Thanks to Chad, Jared & Jamie! Great communication! Chad was super helpful and made my experience a great one! Thanks to Chad, Jared & Jamie! More