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Rick Hendrick BMW
Charleston, SC
1,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,268 reviews
September 28, 2023
Great customer service, and so easily accessible by text to receive updates and quotes! Jake is a superstar of customer service. Excellent professional service. Highly recommended! to receive updates and quotes! Jake is a superstar of customer service. Excellent professional service. Highly recommended! More
by S W
Employees Worked With
Jake Bowers
September 28, 2023
Smooth transaction as always! Patrick Hartman was very knowledgeable and efficient with our paperwork! Thank you! Patrick Hartman was very knowledgeable and efficient with our paperwork! Thank you! More
by jimstory
Employees Worked With
John Fulp, James Kerr, Patrick Hartman, Keaton Adams, Adam Ballou, Trae Glidewell, Steven Hilburn, Mickey Ellington, Sam Martin, Eric Lauterbach
September 27, 2023
We had an excellent and easy buying experience with Rick Hendrick BMW in Charleston and in particular, was blown away with the service provided by sales consultant John Fulp. I highly recommend the dealers Hendrick BMW in Charleston and in particular, was blown away with the service provided by sales consultant John Fulp. I highly recommend the dealership and John Fulp. More
by Jamie K
Employees Worked With
Strom Altman, John Fulp
September 27, 2023
I needed to sell my 5 series and I went to bmw of charleston. I spoke with Patrick and he walked me through the process. He explained that Dan would appraise my car, and never realized how much equi charleston. I spoke with Patrick and he walked me through the process. He explained that Dan would appraise my car, and never realized how much equity I had in my car. Thank you to the Rick hendrick team for all they did in helping to facilitate my car sale. More
by BMWlover
Employees Worked With
Dan , Patrick Hartman
September 26, 2023
The wait was very long for the finance manager to compile and complete all the paperwork. I missed a couple of items during the signing process: 1) Why didn't I get the $500 loyalty discount ? an to compile and complete all the paperwork. I missed a couple of items during the signing process: 1) Why didn't I get the $500 loyalty discount ? and 2) What was the item entitled, " Paid to others on Mt Behalf for?: Thank you for the answers. More
by fxjackson
Employees Worked With
Sam Morrow
September 25, 2023
I have purchased over a dozen cars from this dealership thru John Fulp . I would obviously return . my consistent return speaks volumes . thru John Fulp . I would obviously return . my consistent return speaks volumes . More
by camensmarc
Employees Worked With
Terry Troutman, John Fulp
September 23, 2023
Customer service was excellent. John the service rep followed up as we were coordinating service and drop off of two different cars. He even helped me move stuff from the back of John the service rep followed up as we were coordinating service and drop off of two different cars. He even helped me move stuff from the back of the one being dropped off to one being picked up. More
by ebreen
Employees Worked With
Jake Bowers, John Jovaneli
September 20, 2023
The service writer (Terry Troutman) took care of me as soon as I walked in. Was very polite and professional and gave me an approximate time (since I was waiting) it would be finished; he was accurate wit soon as I walked in. Was very polite and professional and gave me an approximate time (since I was waiting) it would be finished; he was accurate with the time, something I greatly appreciate. The outstanding service is a major reason I continue to buy at this dealership. More
by Keith
Employees Worked With
Terry Troutman
