Rick Hendrick BMW

Excellent Customer Service and exceptional experience with the staff.. The wait was minimal and my car was cleaned. with the staff.. The wait was minimal and my car was cleaned. More

Purchased my 4th or 5th BMW from Hendrick, a 2024 BMW 430i. Sales rep was Tom Heater. Every aspect of the transaction from ordering the car, status updates, arrival, and then actually acquiring the new 430i. Sales rep was Tom Heater. Every aspect of the transaction from ordering the car, status updates, arrival, and then actually acquiring the new car was excellent. More

Nicole is absolutely splendiferous. She’s fun, professional, and best of all, fashionable! She just knows how to get stuff done..you know!? She does mess around! Yeah. She’s unstoppable She’s fun, professional, and best of all, fashionable! She just knows how to get stuff done..you know!? She does mess around! Yeah. She’s unstoppable and her spectacular service is relentless. She truly is the Beyoncé of that service department. Purrr. More

Always a great experience when getting my car serviced! ..Nichole makes it so easy!..always goes above and beyond to ensure everything is perfect with my appointment. ..Nichole makes it so easy!..always goes above and beyond to ensure everything is perfect with my appointment. More

Service representative and technicians were great! Details were provided clearly and all followup was extremely professional. Details were provided clearly and all followup was extremely professional. More

We were traveling out of town and needed some work done before we got on the road. Dustin was able to get us an appointment at the last minute. We appreciate all they did to help make our car safe. before we got on the road. Dustin was able to get us an appointment at the last minute. We appreciate all they did to help make our car safe. More

Service is efficient and comprehensive with everything explained in writing. Waiting area includes a quiet space for working explained in writing. Waiting area includes a quiet space for working More

I was appreciative of the written check up report they gave me. Provides peace of mind. gave me. Provides peace of mind. More

Second opinion for repair came in >4K less than the local repair shop’s estimate of “what they thought was wrong”. Everyone very pleasant, accommodating, great communication about where we were with part ord repair shop’s estimate of “what they thought was wrong”. Everyone very pleasant, accommodating, great communication about where we were with part order and repair work. Jake was my service advisor and made this as easy as possible. Will be getting our routine servicing done here now. More

Nicole in service is so helpful and efficient that she would be the reason I’d buy another bmw. All intrr would be the reason I’d buy another bmw. All intrr More