Back

Rick Hendrick BMW

Charleston, SC

4.8
1,237 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,237 reviews

June 29, 2023

Christian Porto was very helpful showing me around the different variety of vehicles available. He took his time and answered all of my questions. More

by nick.olan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Porto
Jul 03, 2023 -

Rick Hendrick BMW responded

Hello Nick.olan, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great weekend!

June 19, 2023

Had an emergency need for repairs, could not have been treated better by the service department. Made arrangements for the repair, offered me a loaner car, kept me informed all along the way. More

by tarheelmd80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Jun 22, 2023 -

Rick Hendrick BMW responded

Hi Tarheelmd80, thank you so much for your positive comments about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2023

This was my 3rd BMW purchased from Rick Hendrick. I worked with James Kerr from the initial order through delivery. He was very helpful every step of the way. Truly an excellent experience. More

by johnchirite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Jun 20, 2023 -

Rick Hendrick BMW responded

Johnchirite, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

What an absolutely amazing experience we had at Rick Hendrick BMW! From the second we started working with James Kerr, we knew we were in the right hands. James is very knowledgeable and passionate abou More

by nickandeve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Jr., James Kerr
Jun 19, 2023 -

Rick Hendrick BMW responded

Hi Nickandeve, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I love this dealership! Nicole was my service rep for the second time and she is amazing. She is smart, kind and efficient!! Love dealing with her as she always keeps me wel More

by mfriesinger01@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 19, 2023 -

Rick Hendrick BMW responded

Mfriesinger01@gmail.com, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

June 14, 2023

Kieth was great in service i was kept up to date on repairs. perfect experience More

by tborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Keith Giacobe
Jun 15, 2023 -

Rick Hendrick BMW responded

Tborden, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

Great job by service technicians and advisors, service was prompt and efficient and it is always nice to get a loaner car! More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, didn’t catch his last name, John Jovaneli
Jun 15, 2023 -

Rick Hendrick BMW responded

Jane, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

They honored my extended warrantee and replaced my starter and battery cable Car works great again More

by Bobccaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Taron Graves
Jun 16, 2023 -

Rick Hendrick BMW responded

Bobccaruso, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 13, 2023

Great experience during the whole process and enjoyed working with the team at Rock Hendricks. Sam Morrow was my sales consultant and he was top notch and no high pressure whatsoever. More

by rmwerking
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Jun 15, 2023 -

Rick Hendrick BMW responded

Rmwerking, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2023

This is my 5th BMW from Rick Hendricks and every one has been a great automobile and service is always quick and easy. More

by Kbunch1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 15, 2023 -

Rick Hendrick BMW responded

Kbunch1948, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
67
...