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Rick Hendrick BMW
Charleston, SC
1,248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,248 reviews
April 07, 2023
Good Morning, Everything went very smooth . Jim the service rep was very informative and kept me up to date on everything that was being done in a timely manner. I will be returning there in t Jim the service rep was very informative and kept me up to date on everything that was being done in a timely manner. I will be returning there in the future for all of my needs. More
by JBUDION
Employees Worked With
Jimmy Corder
March 28, 2023
EXCELLENT! Dustin (Service Manager) was excellent, John (Service Tech) diagnosed a tough problem on my 328 and fixed it! OUTSTANDING TEAM! Dustin (Service Manager) was excellent, John (Service Tech) diagnosed a tough problem on my 328 and fixed it! OUTSTANDING TEAM! More
by Eugene C
Employees Worked With
Dustin Johnson, John Jovaneli
March 26, 2023
Service adviser Dustin Johnson is very professional, friendly, helpful and courteous. My experiences with Hendrick BMW was always pleasant. friendly, helpful and courteous. My experiences with Hendrick BMW was always pleasant. More
by GDM
Employees Worked With
Tom Heater, Dustin Johnson
March 23, 2023
Service department has always been professional and very knowledgeable.. My experience was extremely pleasant. My service advisor Jake Bowers was so helpful with prioritizing a list of repairs for me and ke knowledgeable.. My experience was extremely pleasant. My service advisor Jake Bowers was so helpful with prioritizing a list of repairs for me and kept me informed during the process.The Hendrick BMW service staff has always been. Thank you! More
by Charles
Employees Worked With
Jake Bowers
March 23, 2023
I got the most awful service I have ever experienced! ! I was quoted to different prices and when I finally picked my car up I had to pay a whopping $12,000.00. I'm having trouble with what they fixed. I ! I was quoted to different prices and when I finally picked my car up I had to pay a whopping $12,000.00. I'm having trouble with what they fixed. I even had to pay money before they would even touch my car. I feel like I was treated this way because me being a BLACK WOMAN. Just Extremely AWFUL 😞!!! More
by mellisaclinton0
Employees Worked With
Nicole Floegel
March 22, 2023
Everyone in the service department at Rick Hendrick BMW is friendly, knowledgeable and professional. Service adviser Dustin Johnson does an outstanding job addressing our service issues and ensuring that a is friendly, knowledgeable and professional. Service adviser Dustin Johnson does an outstanding job addressing our service issues and ensuring that all problems are resolved. We have never taken our vehicle anywhere else for service in the 15 years that we have lived in the Charleston area. More
by Roseanne
Employees Worked With
Matt Griesheimer, Teresa Troutman, Terry Troutman, Nicole Floegel, Dustin Johnson, Erica Hattings, Taron Graves
March 20, 2023
My experince of buying a car from Rick Hendrick BMW was outstanding and dealing with Jerry Pannell made the experince more outstanding and awonderful I will look for Jerry when I buy my 5th BMW from Rick outstanding and dealing with Jerry Pannell made the experince more outstanding and awonderful I will look for Jerry when I buy my 5th BMW from Rick Hendrick. More
by brown5462
Employees Worked With
Jerry Pannell
March 16, 2023
Very pleasant experience. Jimmy made the service visit enjoyable. I would recommend them to anyone that appreciates good friendly customer service. Jimmy made the service visit enjoyable. I would recommend them to anyone that appreciates good friendly customer service. More
by Ric Vitek
Employees Worked With
Jimmy Corder
March 16, 2023
Amazing 5 stars service that any BMW owner deserves, I was helped by Jake Bowers as I was in a rush, he got me in and out car fixed in no time !! Highly recommended!! was helped by Jake Bowers as I was in a rush, he got me in and out car fixed in no time !! Highly recommended!! More
by doug.m
Employees Worked With
Jake Bowers
