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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,248 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,248 reviews

March 16, 2023

Awesome service and loaner experience. Taron and Morgan did a great job. Steven the tech left me a wonderful video of the condition of my X3 M40i. More

by studriver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Erica Hattings, Taron Graves, Morgan Kerr
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Mar 20, 2023 -

Rick Hendrick BMW responded

Studriver2, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2023

John Jovaneli kept me informed and was very knowledgeable about Bmw's product and the services I needed. I don't know why anyone would go anywhere but to the dealer. Thank you John!! More

by TomJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers, John Jovaneli
Report | Print
Mar 20, 2023 -

Rick Hendrick BMW responded

Tomj, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

March 13, 2023

Unequaled response to customer needs, and consideration of all phases of customer service. They take amazing care of my car. More

by sjhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, John Jovaneli
Report | Print
Mar 17, 2023 -

Rick Hendrick BMW responded

Sjhogan, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2023

Working with John in service was a great experience. He was very knowledgeable and provided quick feedback. My AC had a tough to diagnose issue that the him and the tech found quickly. Thanks again! More

by chaserummans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Report | Print
Mar 17, 2023 -

Rick Hendrick BMW responded

Chaserummans, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2023

Process was smooth and easy when dropping off my car, getting my loaner car and picking up my car. Jimmy Corder took time to explain my problem and how it would be fixed. Jimmy Vislocky did a great job More

by vivhuguley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Mar 10, 2023 -

Rick Hendrick BMW responded

Vivhuguley, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2023

The dealership was clean a bright. All the associates were kind and attentive to me during this lengthy process. More

by ttnj26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Todd Taylor
Report | Print
Mar 09, 2023 -

Rick Hendrick BMW responded

Ttnj26, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2023

Great staff, easy in and out process, and thorough explanation of services. Love this dealership! More

by cbridcut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Mar 09, 2023 -

Rick Hendrick BMW responded

Cbridcut, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2023

On time and did a great job. Everything was done quickly and a very professional team. More

by desuz54
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Eric Roman
Report | Print
Mar 09, 2023 -

Rick Hendrick BMW responded

Desuz54, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2023

Nicole did a very good job of setting expectations and then delivered on those, video was excellent as well. Everything covered under warranty. More

by carlehansson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Mar 06, 2023 -

Rick Hendrick BMW responded

Carlehansson, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

March 02, 2023

Great Service. Sam Morrow and Hailey Mardis stood out and went over and above expectations. More

by sj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Mardis, Oliver Souris, Sam Morrow
Report | Print
Mar 06, 2023 -

Rick Hendrick BMW responded

Sj, thank you so much for your high rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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