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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,286 Reviews
Call Dealership (855) 420-1133
View Awards

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,286 reviews

May 09, 2023

GREAT JOB THE SERVICE WAS GREAT. MY ADVISOR WAS AWESOME AND TECHNICIAN VIDEO VERY HELPFUL. More

by todd.mullison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson, Erica Hattings, Eric Roman, Jake Bowers, Taron Graves, John Jovaneli, Keith Giacobe, Jimmy Corder, Morgan Kerr
Report | Print
May 11, 2023 -

Rick Hendrick BMW responded

Todd.mullison, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2023

Very good experience with courtesy and attention. Will use again next year for car service. More

by myrnaw40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
May 11, 2023 -

Rick Hendrick BMW responded

Myrnaw40, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

May 08, 2023

The Team at Rick Hendricks BMW is always very efficient and friendly. The customer service is top notch. More

by Kristinad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
May 11, 2023 -

Rick Hendrick BMW responded

Kristinad1, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

May 04, 2023

Best out there, they go above and beyond. Would recommend to everyone. Also the service team is top notch. More

by Jarrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Taron Graves
Report | Print
May 09, 2023 -

Rick Hendrick BMW responded

Jarrod, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2023

Jim Story, John Fulp, and Strom Altman - and the entire crew at Hendrick BMW Charleston - have always done a great job for me and my family. We have purchased close to 10 cars over the years with Jim Story More

by Triplecord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman Jr., John Fulp, Jim Story
Report | Print
May 04, 2023 -

Rick Hendrick BMW responded

Triplecord, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

April 30, 2023

I was recently in for my first service and I was greeted by Jake Bowers. He made the visit seem less as well as enjoyable! Thank you for your help and knowledge Jake! More

by Danielle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
May 02, 2023 -

Rick Hendrick BMW responded

Danielle G, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

April 28, 2023

A colleague referred me to Rick Hendrick BMW several weeks ago and I promised to check them out before making a purchase elsewhere. Well, I was truly impressed by the friendly environment and service I More

by lfripp525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Keaton Adams
Report | Print
May 01, 2023 -

Rick Hendrick BMW responded

Lfripp525, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2023

Our overall experience was great! Very nice, upbeat, helpful, knowledgeable staff. Couldn’t be happier that we visited their showroom. More

by tinabitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Strom Altman Jr., Adam Ballou
Report | Print
May 01, 2023 -

Rick Hendrick BMW responded

Hello Tinabitzer, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2023

Excellent, efficient and courteous by all employees Kept informed throughout the process. Great facility, nice amenities More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
May 01, 2023 -

Rick Hendrick BMW responded

Jim, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2023

Service was excellent. The Service Advisor, John was clear, informative and pro active. I appreciate the efforts made to ensure my X-3 is road worthy and safe. More

by sanctum_penalty0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Report | Print
Apr 28, 2023 -

Rick Hendrick BMW responded

Sanctum_penalty0j, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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