Rick Hendrick BMW

Dealership provides great customer service from the person who sells the car to the person who prepares the financial documents so you can purchase the car. person who sells the car to the person who prepares the financial documents so you can purchase the car. More

Jimmy Corder was great for helping me get service. i was made. to feel welcome and. took care of my car promptly i was made. to feel welcome and. took care of my car promptly More

Rick Hendrick dealership service advisor Jimmy Corder was great to work with. They met all my deadlines and kept me informed along the way. great to work with. They met all my deadlines and kept me informed along the way. More

Customer service is lacking staff … they do not seem care about or keep the customer abreast of status as it relates to service….. customer has to ask multiple times…. Staff is not pro active….this dealershi about or keep the customer abreast of status as it relates to service….. customer has to ask multiple times…. Staff is not pro active….this dealership is Terrible compared to the other BMW dealership where I purchased 4 different BMWs and had them serviced More

Excellent folks at Rick Hendrick BMW. Very polite, honest and courteous. At 67 years old, I am constantly telling my friends and Associates how professional the folks are at Rick Hendrick Very polite, honest and courteous. At 67 years old, I am constantly telling my friends and Associates how professional the folks are at Rick Hendrick BMW. So, keep up the Good Work !!! Very well run organization with great people!!! Sincerely, Richard Gamble More

Outstanding service and value! Jimmy Corder went above and beyond to make this visit enjoyable. Jimmy Corder went above and beyond to make this visit enjoyable. More

Jimmy Corder made the experience seem less. Now if he could only make it financially painless!! Seriously though, Jimmy is my go-to person when it comes to taking care of my baby M850I. Th Now if he could only make it financially painless!! Seriously though, Jimmy is my go-to person when it comes to taking care of my baby M850I. Thank you, Jimmy. More

They got me in an out! The service was exceptionally. Awesome customer service! I will be back. The service was exceptionally. Awesome customer service! I will be back. More

I had an emergency breakdown on a holiday weekend. I had the vehicle towed to this place. My service adviser was Jimmy Corder. I had major emergency repairs done overnight and the vehicle was ready th I had the vehicle towed to this place. My service adviser was Jimmy Corder. I had major emergency repairs done overnight and the vehicle was ready the next day. Jimmy did an outstanding job ordering parts and supervising the whole transaction. That means I got out of there in one day instead of waiting nearly a week after the New Years holiday for things to get done. Amazing work. Thanks. More

Great people, however dealership unable to adequately service market area. BMW has now also taken to nickel and dime customers for every little thing, INCLUDING a $35 service charge just for servicing my service market area. BMW has now also taken to nickel and dime customers for every little thing, INCLUDING a $35 service charge just for servicing my vehicle! More