Back

Rick Hendrick BMW

Charleston, SC

4.8
1,248 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,248 reviews

December 29, 2022

From the moment I entered nothing but helpful professionals looking to give me 💯. Just loved each and everyone that I met from Nicole to manager and to my service guy Jake Bowers! He was the bes More

by Nicole Lepore Bicknese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Jake Bowers
Jan 01, 2023 -

Rick Hendrick BMW responded

Nicole Lepore Bicknese, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

December 28, 2022

This BMW dealership exceeded our expectations by miles and miles. We were stranded on Christmas Eve with a flat tire in Charleston unable to return home for Christmas. They were open the day after Christm More

by Dick Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jan 01, 2023 -

Rick Hendrick BMW responded

Dick Francis, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Happy New Year!!!

December 27, 2022

Pleasant to deal with. Work hard to get your car back on the road. Excellent communication. More

by Abrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Dec 29, 2022 -

Rick Hendrick BMW responded

Abrown, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2022

Well done. Efficient once car was available from manufacturer. Helped deliver car to my home. More

by dw94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Camilo- excellent , Steven Hilburn
Dec 29, 2022 -

Rick Hendrick BMW responded

Dw94, we really appreciate your positive review!

December 27, 2022

Oh they love to upsell you in the service department. At 17,000 miles I was told that I needed new brakes and I declined. Now at 25,000 I need new tires, brakes and front rotors. Yesterday I went in for More

by Fredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none none
Dec 30, 2022 -

Rick Hendrick BMW responded

Fredrick, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further, but we are unable to find you in our system. At a time convenient for you, please contact (Service Manager, Jared Young at 843-402-6581).

December 26, 2022

We bought our 2020 X5 from lease and Rick Hendrick personnel went out of their way to make the purchase quick and professional. Teresa the client advisor, Steve the portfolio manager, Jerry in fiancé, More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Teresa Troutman, Terry Troutman, Jerry Pannell, Jake Bowers
Dec 26, 2022 -

Max responded

Thanks for making our purchase easy and having all paperwork pre done to save time

December 23, 2022

I didn’t used to use dealer service, but I’ve recognized that they’ve become much more competitive at Rick Hendricks and have excellent advisors including Jimmy Corder. Jimmy did an excellent job keeping me More

by Andy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Dec 25, 2022 -

Rick Hendrick BMW responded

Andy L, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Clean, well organized, and very friendly employees, especially Jimmy Corder. He is excellent and a definite asset for your company. More

by Ausgezeichnet auto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Dec 25, 2022 -

Rick Hendrick BMW responded

Ausgezeichnet Auto, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 16, 2022

Took care of my flat and did maintence scheduled for another days at the same time saving me another trip. Service rep Jimmy Carder was very professional and personable. Every interaction we have had More

by Borg47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Dec 20, 2022 -

Rick Hendrick BMW responded

Borg47, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2022

This is a professional and neat dealership. Everyone is so helpful. Tom Heater, my dealer, is and always has been superb! I’ve been with them over 15 years and will continue to be. I fully More

by bbabick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Oliver Souris
Dec 18, 2022 -

Rick Hendrick BMW responded

Bbabick, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

...
78
...