Rick Hendrick BMW

went out of their way to help me get back on the road asap..very grateful asap..very grateful More

The service adviser was professional, courteous and helpful. Waiting area was clean and comfortable. Service time was relatively short. helpful. Waiting area was clean and comfortable. Service time was relatively short. More

Honest, fair and easy to do business with. Every one we dealt with was great! Every one we dealt with was great! More

They are always kind and helpful so I keep coming back! Tom is great to work with. Tom is great to work with. More

Sam and Mallory were excellent. Marly listened to what we wanted and delivered. She was very knowledgeable regarding the features of the car. Marly listened to what we wanted and delivered. She was very knowledgeable regarding the features of the car. More

Friendly. Professional. Courteous. Welcoming. Not pushy. Relaxed atmosphere. Clean and comfortable. It’s not a fast paced high pressure feeling type place. Professional. Courteous. Welcoming. Not pushy. Relaxed atmosphere. Clean and comfortable. It’s not a fast paced high pressure feeling type place. Which is nice. More

Very straightforward out of state deal. Honest, highly recommend. Jerry Pannell was responsive and good. Honest, highly recommend. Jerry Pannell was responsive and good. More

I loved everything about this dealership! Everyone was very welcoming, helpful and friendly as soon as I walked through the doors. I simply cannot thank Allison enough for her kindness and am Everyone was very welcoming, helpful and friendly as soon as I walked through the doors. I simply cannot thank Allison enough for her kindness and amazing quality of service!!!!! She’s the absolute best! I’ve purchased cars at least 5 times in my entire life and this was the fastest and smoothest process ever! Allison went above and beyond to answer all of my questions I had about the vehicle as well as purchasing warranty! The entire process was seamless from the moment I arrived thanks to her. I am so happy with my purchase! If I ever had to buy another car I would definitely contact her again! She’s the best of the best! More

Tom Heater at Hendrick BMW has been absolutely phenomenal. He worked with us patiently over the course of several years to help find the perfect car for our daughter. Tom is incredibly knowledgeab phenomenal. He worked with us patiently over the course of several years to help find the perfect car for our daughter. Tom is incredibly knowledgeable, responsive, and above all, trustworthy. His dedication and professionalism made the entire process smooth and enjoyable. This was hands down the best car buying experience I’ve ever had. If you're looking for someone who truly puts your needs first and delivers exceptional service, Tom is your guy! More

I reported a problem with the doors re-locking after I unlocked them. The sequence of events leading to the re-locking was very specific and I believed the service advisor had captured what I said, but w unlocked them. The sequence of events leading to the re-locking was very specific and I believed the service advisor had captured what I said, but when watching the video taken by the technician, I realized the advisor had not understood the sequence. So I will live with this problem (a nuisance) for another year. Other than that, this dealer is tops. More