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Rick Hendrick BMW

Charleston, SC

4.8
1,249 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,249 reviews

October 13, 2022

Was looking for a BMW X5, my 1st was flooded in Hurricane Ian; and I loved this car! Tom responded immediately to my email when I located one at Hendrick; he also reached out to us by phone. My husband and I More

by cedwards520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, BMW Guru, Tom Heater, Oliver Souris
Oct 18, 2022 -

Rick Hendrick BMW responded

Hi Cedwards520! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 08, 2022

Can’t say enough good things about Nicole Floegel and Terry her manager. I went through 3 yrs of breast cancer treatment and they were so good to me during this time! It was a major factor in buying a ne More

by baileymkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Fadwa Agamy
Oct 12, 2022 -

Rick Hendrick BMW responded

Baileymkg, we are so happy to read such a great review about Rick Hendrick BMW! Thank you, and have a fantastic day!

October 03, 2022

This was my 4th BMW purchased from Rick Hendrick BMW. Each purchase has been a great experience. I ordered a 2023 X5 45e in July 2022, purchasing anything in 2022 is a challenge due to the issues with th More

by Charlie A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Sam Morrow
Oct 06, 2022 -

Rick Hendrick BMW responded

Charlie A, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

Acquired a new BMW iX M60. This is a new 2023 all electric iX vehicle and was manufactured in Germany. The dealer, especially my Client Advisor, Thomas Heater, could not More

by Donahueb05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Oct 20, 2022 -

Rick Hendrick BMW responded

Donahueb05, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2022

Outstanding staff and service. Was visiting the area on vacation and ran into some issues with my X5. They took care of my car quickly so we could continue our vacation. Highly re More

by jdbtlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Camilo
Sep 28, 2022 -

Rick Hendrick BMW responded

Hi Jdbtlj, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great rest of your vacation!

September 26, 2022

My wife has purchased numerous vehicles here through the years and each time it is just as easy and pleasant as the last. Everyone is always so polite and quick to assist with everything. Russ, Seth, and St More

by KT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Thames, Seth Young, Strom Altman
Sep 28, 2022 -

Rick Hendrick BMW responded

Kt, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

This is my second BMW that I have purchased at Rick Hendrick BMW and Tom Heater. It was again a wonderful experience and I couldn't be any happier! Oliver Souris back in Finance did a great job shoppin More

by kchast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ballou, Tom Heater, Oliver Souris
Sep 03, 2022 -

Rick Hendrick BMW responded

Kchast, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2022

This is my second BMW purchase from Rick Hendrick and I couldn't be happier. James is super knowledgable and always knows the perfect car to recommend and is a pleasure to work with! More

by mskerr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Kerr
Sep 03, 2022 -

Rick Hendrick BMW responded

Hi Mskerr, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2022

Patrick help me get the most amazing new car! This 530e is perfect for us, and I can't believe that it became available so soon after us reaching out to him. This was the second BMW we bought fro More

by BMWlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Alex Greene, Greg Hart, Jerry Pannell, Patrick Hartman, Jim Story, Eric Lauterbach
Sep 01, 2022 -

Rick Hendrick BMW responded

Bmwlover, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

August 26, 2022

Patrick helped me and my husband get the most amazing new 530. It is truly amazing. Thank you Patrick, Jerry and the whole Rick Hendrick Bmw team for helping us get this vehicle. IT IS PERFECT!!! More

by Hartami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Patrick Hartman
Sep 01, 2022 -

Rick Hendrick BMW responded

Hartami, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

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